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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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November 26, 2020

Great customer service very nice and pleasant. Everything was very clean and fast, I was able to retrieve my car quick and continue with my daily routine. More

by RICARDOMEDINA1414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
November 26, 2020

I was totally surprised how everyone at Lithia treated me. They were very helpful and polite. I was surprised when they started talking to me about buying a vehicle from them when I had just got a Konami More

by JEFFERYTOON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio, Garrett Clunie
November 26, 2020

I had an oil change at 8:30 am and at 9:30 I went in to see if it was done. It was. I don’t know if the oil change took an hour or if my person watching to see if it was done was at fault for an hour wait. More

by NANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Lance is a wonderful service advisor to work with. He’s proactive, responsive and easy to work with. The dealership is always clean and everyone is very welcoming. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2020

Great personalized service. My service rep, Tom, was responsive and friendly to my calls throughout what was a frustrating day. And my sudden need for service without an appointment was still taken care More

by SKINAKEDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirklin
November 20, 2020

Very helpful and friendly staff. They went above and beyond to ensure we were happy during and after our purchase. I would definitely return for another vehicle. More

by PENNIEBUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio, Garrett Clunie
November 20, 2020

The team there is knowledgeable and helped me through the buying process fairly painlessly. Thank you Robby for your patience and knowledge. I appreciate it very much More

by JO.CUSTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Robby Young
November 19, 2020

Customer service was great. Showed up before my appointment time but got it quick and car was ready at the exact estimate that was said. Whole process went smooth with and problems. More

by ZACKSUP55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton
November 19, 2020

Best dealership in Reno, Purchased two cars from Hyundai would not buy anywhere else! Excellent customer service all the time every time, service shop has great employees! More

by EPALACIOS.EP2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
November 19, 2020

My service is always good, I know ahead of time what I have to pay. Many things still under warranty and that helps a great deal. More

by MURRELJ1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
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