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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,981 Reviews

1,981 Reviews of Lithia Hyundai of Reno - Service Center

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October 13, 2024

Had a great experience Lance was always professional and had great service thank you for the service and professionalism. More

by DANIEL.TEAM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lithia Hyundai of Reno responded

Daniel, we're delighted to hear that Lance provided you with professional service at Lithia Hyundai of Reno. Thank you for sharing your experience!

October 12, 2024

Here’s a sample review for a car dealership: “I recently purchased a vehicle from Lithia of Reno and the experience was outstanding from start to finish! The staff was friendly, knowledgeable, and More

by ALIAKSEI VANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Dayton
Oct 14, 2024 -

Lithia Hyundai of Reno responded

Aliaksei, we're delighted to hear that your experience at Lithia Hyundai of Reno was outstanding! Our team is dedicated to providing a stress-free and transparent process. Thank you for recommending us, and enjoy your new vehicle!

October 11, 2024

This showroom was very clean and well organized. Our sales men, David, new everything about the car we were looking at. He made it very easy for us to decide which model we preferred. More

by ESCAPELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz
Oct 14, 2024 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with us! We're delighted to hear that David and the team at Lithia Hyundai of Reno made your visit enjoyable and informative. Enjoy driving your new car!

October 10, 2024

Very efficient and helpful staff. They are quick and communicative about all aspects of the service. More

by JWORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We are happy to see that you enjoyed our helpful staff. Stop by and see us again soon.

October 09, 2024

Fast and great service! Easy to contact! Nice folks working there! Word word word word! More

by justbreathe1805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Lithia Hyundai of Reno responded

Thank you for stopping by! Come see the Lithia Hyundai of Reno service team again soon!

October 06, 2024

The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lithia Hyundai of Reno responded

Amy, we're delighted to hear that our service department at Lithia Hyundai of Reno has earned your trust! We look forward to assisting with all your future car service needs.

October 04, 2024

I will recommend to anyone, Hyundai dealership. They provide exelente service, during the process of getting a new care or continuing with warranty. Oil change,etc. I like the 10 yrs warranty More

by ERNIELARA4140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service or service advisor
Oct 07, 2024 -

Lithia Hyundai of Reno responded

Thank you for recommending Lithia Hyundai of Reno! We're delighted to hear that our service and warranty options have met your expectations. We look forward to assisting with any future needs, including those oil changes!

October 02, 2024

There are a couple individuals who seem to care about the customer and customer experience but overall, I feel the service has gone down over the last recent years More

by Hyundaidriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for sharing your feedback. It's important to us that every customer feels valued. We appreciate your input and are committed to improving the overall experience. If you'd like to discuss this further or have any specific concerns, please feel free to reach out anytime. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

September 29, 2024

I would have given 5 stars, but the area you pull into for service is a complete cluster***k. Both times I have been here I couldn't even pull in because the cars in. line were not advanced forward as car More

by K8MARLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 30, 2024 -

Lithia Hyundai of Reno responded

K8MARLO, thanks for your feedback. We're sorry to hear about the issues with our service area at Lithia Hyundai of Reno and will work on improving this aspect of our operations. We appreciate your patience and hope to provide a smoother experience next time!

September 29, 2024

Service department got my car in and out ahead of schedule and had my courtesy ride on the way right away. Great job! More

by JRDOHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that our service department at Lithia Hyundai of Reno exceeded your expectations and got you back on the road quickly. Thanks for sharing your positive experience!

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