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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,734 Reviews

1,734 Reviews of Lithia Hyundai of Reno - Service Center

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May 03, 2016

good service We have always taken our car for service at the Reno Hyundai. Lance has always treated us with respect and kindness. We drive 1 hour to deal with t More

by mikey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2016 -

Lithia Hyundai of Reno responded

MIkey, We sincerely thank you for going out of your way to write this wonderful review about Lance and our dealership. We understand the one thing people desire most about their servicing experience is that they can get in and out in a timely manner, with their car serviced/fixed properly the first time. Judging by your review and star score, it sounds like we did just that. I will be sure to forward your kind words on to Lance. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and service deals. Regards, Dylan Clunie General Manager Lithia Hyundai of Reno

April 19, 2016

Lance Smith is a GREAT service adviser I always take my Santa Fe here, and I always get top notch service, and Lance is always the one who takes care of our car, he is always friendly, hone More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2015

Service was great! This is my first time leasing a Hyundai and I was having trouble with my car seat being secure. I asked Lance to look at it and he showed my how to p More

by tstrickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 20, 2015

Fun and Trusting Pete and Carlos in the service department made this ordeal of purchasing a car more than bearable. They both went out of their way to make sure I got More

by judy216
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos (Juan) in Service Department - He was THE BEST - and made sure I was OK, Pete Montalvo
May 09, 2015

engine light came on and brought it in to see what was wrong As always, our service advisor, Lance Smith, was very helpful, got to the problem right away, got it in to be fixed. He always has a smile, and is alw More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2015

GREAT PLACE. HONEST PEOPLE AS WELL AS FAIR PRICES. THE LADY ANDY KEEPS THE DANISH AND COFFEE BAR FULL AND THE OTHER LADY CHANTEL TELLS GREAT JOKES WHILE YO More

by harley guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 03, 2015

service When we picked up the car the service rep did not tell us about the rear tires. The report that we read on the way home 140 miles said rear tires urge More

by ramd159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont rember
November 06, 2014

Amazing I always get my questions answered and feel that my car is well taken care of. I was in for a routine oil change, but I like that they check everythi More

by ebug83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 26, 2014

Go To Guys Our recent experience with Lithia Hyundai was as always, a pleasant one. These guys don't try to sell you a line of bull, they are always professiona More

by crm 187
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys in the service bay. Great bunch., Bruce Pendragon
October 12, 2014

New tires We came in to get an oil change and our tires were REALLY in bad shape. They promptly brought it to our attention and took care of it for us. I apprec More

by lambchop34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Montalvo
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