Lithia Hyundai of Reno - Service Center

Every time I take my Acura I get the best service. Lance is so kind and patient. Lance is so kind and patient. More

I Always receive excellent service from Lithia Hyundai. Lance has been my Service Advisor since purchasing this vehicle and I appreciate his honesty and concern!!! Lance has been my Service Advisor since purchasing this vehicle and I appreciate his honesty and concern!!! More

Took care of my issues in a timely manner. Work completed as promised and in time frames Work completed as promised and in time frames More

All the staff are nice, and the service was quick. Despite being really busy, they had me in and done when they said they would. I appreciate that they value my time. Despite being really busy, they had me in and done when they said they would. I appreciate that they value my time. More

Very professional staff but the indicator I perceived is the Dealership is getting too small, not enough room for sales and service. the Dealership is getting too small, not enough room for sales and service. More

They were very helpful and professional when I needed to have a recall on my car have a recall on my car More

Service department is the best. Hats off to Ryan for all the hard work. He had to take pictures and report every step of the way. So happy with the outcome Hats off to Ryan for all the hard work. He had to take pictures and report every step of the way. So happy with the outcome More

They were awesome! Quick, responsive and very polite I would highly recommend them to anyone with Hyundai Quick, responsive and very polite I would highly recommend them to anyone with Hyundai More

Other than the service rep I dealt with the day after it was dropped off the night before (woman, I don't recall her name) I wasn't impressed. However that first service rep was very helpful. She helped me was dropped off the night before (woman, I don't recall her name) I wasn't impressed. However that first service rep was very helpful. She helped me solve my transportation problem and told me who would call me on that coming Monday. The service rep I worked with did not do a good job of communicating with me. He told me he would call me after the problem was diagnosed and let me know about how long the repair would take. I never heard from him until Friday when he called me to tell me it was ready. The dealership was 200 miles from home, and luckily I was home and able to drive there and get my car. That might have not been the case and I would've rung up extra days on my rental car. When I got to the dealership he barely explained the problem. I felt like he was either disinterested or dismissive. More

Friendly just like they knew me. Experienced, friendly, professional, well trained Oh and Ryan was cool too Experienced, friendly, professional, well trained Oh and Ryan was cool too More