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Lithia Hyundai of Reno - Service Center
Reno, NV
1,956 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,958 Reviews of Lithia Hyundai of Reno - Service Center
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Verified Customer
May 11, 2023
Very thorough, great explanation of what is going on and what will happen. Transparent. Friendly and funny. Great team. I enjoy coming in and don’t dread it like other service shops. what will happen. Transparent. Friendly and funny. Great team. I enjoy coming in and don’t dread it like other service shops. More
by SD.NEEL1
Employees Worked With
Attilio Ravi / 5 stars
May 11, 2023
Car went in for scheduled service- oil change and tire rotation, 2 hours later was released back to me. Tires were never rotated. Had to do it myself. Makes me doubt if the oil change was done properly. rotation, 2 hours later was released back to me. Tires were never rotated. Had to do it myself. Makes me doubt if the oil change was done properly. More
by RANDYBOLTON07
Employees Worked With
Unsure. Still have receipt.
May 11, 2023
The dealership is a great place but the service too over 24 hours and I was told I may not even get my car back that day and I was going to be stuck without a car even thought it was ready. 24 hours and I was told I may not even get my car back that day and I was going to be stuck without a car even thought it was ready. More
by LAZAROARVAYO
Employees Worked With
May 10, 2023
Worthless, lying, enabler, zero customer service skills! !! He allows Service Advisers to insult customers, he dismisses his Service Adviser damage to customer car. !! He allows Service Advisers to insult customers, he dismisses his Service Adviser damage to customer car. More
by Ron Burgandy
May 09, 2023
This dealership greets you almost immediately. They go over all they are going to do. The service was completed in an amazingly short time.😊 They go over all they are going to do. The service was completed in an amazingly short time.😊 More
by NONNATURNER
Employees Worked With
Sorry…too long ago. Don’t recognize faces and names.
May 09, 2023
The best! !! Always the best service and snacks. I appreciate how everyone is kind and is so eager to help you with anything you need. !! Always the best service and snacks. I appreciate how everyone is kind and is so eager to help you with anything you need. More
by Faithkrone
Employees Worked With
Gio Castro
May 09, 2023
Awesome service every time I’m in town! Thanks again everyone. I always appreciate your help! Thanks again everyone. I always appreciate your help! More
by DJLR1415
Employees Worked With
May 09, 2023
I enjoy their Service Department. Upon purchase, the sales rep's behavior was very unsatisfactory. Unprofessional, and only concerned with her next sale. It does not appear that sh Upon purchase, the sales rep's behavior was very unsatisfactory. Unprofessional, and only concerned with her next sale. It does not appear that she is with no longer with Reno Lithia. My husband made the comment, that "Never Again", this would be the last car he ever purchased. It was (I do not blame her), but he passed away in October. I am sad that this was his last experience. Tony Roach however, was responsive and continued to assist. More
by JODYLYNN
