Lithia Hyundai of Reno - Service Center

I love Lithia Hyundais service department. They are so professional and do such great work. I tell my friends to take their cars there even if they aren’t Hyundais. They kick xxx. Tabitha Ma They are so professional and do such great work. I tell my friends to take their cars there even if they aren’t Hyundais. They kick xxx. Tabitha Matt Mishawn and Lance are all the best as service writers. There is a new guy Ryan he jumps right in to help me when my service writer was in the shop. They really work hard to put the customer first. It’s a great place to do business. I can’t recommend them enough. More

Could not ask for better customer service. Lance is a great person to work with. Lance is a great person to work with. More

Excellent Service. Coordinators friendly and flexible. They are very knowledgeable.They give accurate estimates on price and when service will be done. Coordinators friendly and flexible. They are very knowledgeable.They give accurate estimates on price and when service will be done. More

They are very helpful and knowledgeable. If you’re not sure how to do something they can give you the help you need to find the car you’re looking for If you’re not sure how to do something they can give you the help you need to find the car you’re looking for More

You guys are the best dealership that I’ve ever dealt with. Thanks for all you guys is great help with. Thanks for all you guys is great help More

No communication on what my car needs, follow ups, when the next service will be. the next service will be. More

Everyone is great especially Ryan Ferris and Ray Reyes, thanks keep up the good work! thanks keep up the good work! More

Matt is the best. He is always honest and doesn’t try to sell me random stuff He is always honest and doesn’t try to sell me random stuff More

Courteous and friendly but never feel fully confident when I leave after having service done, I address my concerns each time and I feel like it’s not taken seriously, you should be able to feel Confiden when I leave after having service done, I address my concerns each time and I feel like it’s not taken seriously, you should be able to feel Confident and trust your mechanic and people working with your vehicle but I’m never put at ease, I don’t feel confident at all when I leave and I don’t feel comfortable talking about the issues I believe to be having with my vehicle, I think they tell me what they think I want to hear so they don’t have to deal with it, because honestly I think they are too busy for the bigger problems, quantity not quality? And that just makes me feel worse. The staff and everyone are very friendly, no one has ever been blatantly rude to me but when it comes to something serious my specific advisor Ryan who I’ve worked with for over a year now, either tells me, “that’s a normal thing” or “I didn’t hear it”, or just convinces me to purchase something and spend more money that doesn’t even take care of the issue, so it makes me feel like it’s all in my head instead of truly addressing my concern or digging deeper into the problem or even asking me questions. I’m not happy with the year I’ve spent with the Hyundai dealership and I’m starting to regret my decision in my purchase. More

Always great service ! Matt, Tabitha and Lance are the best. Would recommend then to anyone. Matt, Tabitha and Lance are the best. Would recommend then to anyone. More