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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

June 14, 2022

Was very fast and swift with the service I sat down for 45 min and I was on my way home More

by 6IXDIAMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 14, 2022

Associates are very personable. Dropped my car off and they called when my service was completed More

by Karen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

June 13, 2022

Approachable and attentive! The service was fast, and efficient while the employees ensured your comfort More

by KRIS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 13, 2022

Lithia Toyota of Medford always has a good selection of vehicles to choose from when car shopping. We found the perfect car for our needs. And, the service department has always been wonderful to work wit More

by RJD520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

June 12, 2022

Service writers are great. Getting ahold of dealership needs work. Had to get ahold of service writer direct More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

June 12, 2022

Easy to set up an appointment online. Work done on time. Friendly staff. You get notified if there are any issues found. More

by DRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Jun 13, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

June 11, 2022

Great service. They always go the extra mile. Highly recommend Litha Toyota of Medford. I look forward to my next visit because I know that my cars are in the be More

by COASTIEGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

June 10, 2022

Service was good, except we mentioned a shimi when the brakes went on, which they did address, but as we drove home the shimi was still there unabated. More

by Dave&Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Jun 11, 2022 -

Lithia Toyota of Medford responded

Thank you for your review. We're thrilled to hear that your service experience was good. Please reach out to us at your convenience, we'd like to be able to address the issue with your brakes. We appreciate you choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

June 10, 2022

I needed them to fix my running light and the employee quoted me a price and it was double the price that he quoted me so I thought that he should have givin me the price he quoted in the beginning, I mea More

by SHERRI Skiscim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarren Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Lithia Toyota of Medford responded

Thank you for your review, Sherri. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mark Grossman, Service Manager

June 10, 2022

Very happy with the service at Toyota off Medford . I’m Toyota customer for many years. We own 5 Toyota cars and we were always very happy with tham. Good job Toyota More

by jolantapeisker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

Jun 10, 2022 -

jolantapeisker responded

Thank You

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