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Lithia Toyota of Redding

Redding, CA

Overview
Employees
Reviews
Vehicles
4.5
1,165 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,165 reviews

November 21, 2022

Jim is a “good egg” or better yet an “eggcellent egg”. 😎 A rare find in the car sales ecosystem. He’s honest beyond imagination and has a broad and deep knowledge of new and used car options. You’ll be h More

by ezisme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Eddy
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Nov 23, 2022 -

Lithia Toyota of Redding responded

We appreciate you leaving us a 5-star review for your experience at Lithia Toyota of Redding. We are pleased to hear that our team exhibited excellent customer service during your visit. We take pride in having members of our team who our knowledgable and charismatic. Thank you for your business.

November 19, 2022

Over worked and under paid for what he has to put up with! Corrected the problem immediately however has A defiant service writer that he is forced to work with or chooses not to replace him! More

by Pierson73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Millard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Silva, Jay Benton
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November 17, 2022

Chad did a great job. Fast service. Nice people. Clean waiting room. Gave me a ride home More

by Peter95973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
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Nov 21, 2022 -

Lithia Toyota of Redding responded

Thanks for the great rating, Peter. Here at Lithia Toyota of Redding, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

November 16, 2022

Amazing experience. Walked out knowing I got a good deal. Definitely would recommend to anyone looking to purchase new or used. More

by jeremyh1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Benton
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Nov 21, 2022 -

Lithia Toyota of Redding responded

We are elated to have had the pleasure of offering you a good deal here at Lithia Toyota of Redding. Our Sales Team takes great pride in providing amazing experiences to our customers. Let us know if there is anything else we can do for you. Congratulations on your new vehicle!

November 16, 2022

Went in with a flat tire emergency, they fixed my tire and I was done in under an hour, and no charge. Well done Lithia!! More

by Hughsweeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice lady service rep, did not remember her name
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Nov 20, 2022 -

Lithia Toyota of Redding responded

Hi, Our staff is pleased to read that you had such a smooth encounter with our team. We are truly grateful to you for sharing this exceptional report of our location. Thanks for doing business at Lithia Toyota of Redding.

November 15, 2022

I got an oil change today at Lithia and it was a great experience. They have exceptional customer service! More

by Ruby A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Shaw
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Nov 20, 2022 -

Lithia Toyota of Redding responded

Hello Ruby, we are pleased to know that you had a great oil change with our team here at Lithia Toyota of Redding. We truly appreciate your contributing this excellent rating online. We look forward to seeing you again.

November 14, 2022

Bought a certified pre-owned Lexus from the dealership. 3 days later I found out that they had covered up body damage. I contacted the sales manager Jason Beeman. He was incredibly defensive and insulting More

by michaeltoubia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Beeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Lithia Toyota of Redding responded

Michael, Thank you for taking the time to chat with me this afternoon. Per our conversation, it looks like the Lexus has a 4-year 50,000-mile warranty on the paint, pending there was no outside influence to make it go bad. Please don’t hesitate to call me with any questions at the direct line I gave you. Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

November 09, 2022

I walk in Steve was there and told him what I wanted and he came through for me it was a great experience. More

by JandL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Power-Ruber
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Nov 11, 2022 -

Lithia Toyota of Redding responded

Hello, We are so glad that our Sales Team provided this seamless purchasing experience for you. Thank you for being a valued customer here at Lithia Toyota of Redding.

November 09, 2022

Mike Gerosin was our salesman. He was very knowledgeable and helpful and answered all of our questions and concerns. We had a great experience up until we had to do business with t More

by Wildoats
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Gerosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Begovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Nichols
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Nov 27, 2022 -

Lithia Toyota of Redding responded

Hello, We here at Lithia Toyota of Redding would appreciate the chance to learn more about your interactions with our team. Please feel free to contact me if you would like to discuss this further. Thank you, Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

November 06, 2022

This dealership is the best! From sales to the service department they rock! They are attentive, quick, and so helpful. More

by chrystalplus2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Hedrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Sindorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Lithia Toyota of Redding responded

Thank you so much for sharing this great feedback. Lithia Toyota of Redding has enjoyed having you as our customer and we look forward to your next visit. Have a great day.

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