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Lithia Volkswagen of Des Moines
Johnston, IA
1,696 Reviews
Lithia Volkswagen of Des Moines: Iowa's Top VW Dealer
At Lithia Volkswagen of Des Moines we offer an extensive selection of new Volkswagen models and used cars, trucks and SUVs. Conveniently accessible from I-35/I-80, we are located at 5200 Merle Hay Road in Johnston, Iowa. Approximately twenty minutes from downtown Des Moines and a short drive from Ankeny & Waukee, our sales department is open Monday through Saturday to help you buy or lease your next car. View our hours and directions to find the best route to our auto dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,696 reviews
July 02, 2021
Great staff, clean facility and timely service, wonderful customer service customer service More
by BEVERLYKAY70
Verified CustomerEmployees Worked With
Helpful July 01, 2021
Poor communication. They tried to get me to pay for far more that I took my car in for. Gave no updates along the way. I had to reach out multiple times before getting any information and it took 2 days fo more that I took my car in for. Gave no updates along the way. I had to reach out multiple times before getting any information and it took 2 days for an oil change despite getting an appointment at 7am. Take your car somewhere else. More
by roy
Employees Worked With
Linda Cramer
July 01, 2021
Kevin did a great job and I really appreciate his communication skills. I will definitely continue to service my Volkswagen with any issues in the future. communication skills. I will definitely continue to service my Volkswagen with any issues in the future. More
by REILANDBRAD
July 01, 2021
Very easy to get in for service. Friendly staff to assist. assist. More
by TEYLOR.RINDONE99
Employees Worked With
June 30, 2021
Very accommodating and willing to put together a good deal. The only things that could have been better would have been a better leasing process and having the car professionally detailed. deal. The only things that could have been better would have been a better leasing process and having the car professionally detailed. More
by 95Hawkeye
Employees Worked With
Faris Kudumovic
June 30, 2021
Very easy process to come out with a car that fit my budget and needs. Faris was a great help finding this and exploring every option and explaining everything, without ever a push towards anything I di budget and needs. Faris was a great help finding this and exploring every option and explaining everything, without ever a push towards anything I didn't want to do. More
by CS
June 29, 2021
Amazing service. Amazing dealership. Amazing employees. I feel welcome every time I come to the dealer. Everyone is very friendly and nice to me when I come in. Great customer service and great employees. feel welcome every time I come to the dealer. Everyone is very friendly and nice to me when I come in. Great customer service and great employees. More
by EMUJIC0402
Employees Worked With
Linda Cramer
June 28, 2021
This was a well planned visit that lasted less than an hour as promised. hour as promised. More
by ESCHILLER
