Loeber Motors

Great Experience!! Doing business with Loeber Motors was the best car experience I ever had! Anthony was beyond satisfactory and was very courteous! The transaction was Doing business with Loeber Motors was the best car experience I ever had! Anthony was beyond satisfactory and was very courteous! The transaction was also fast and simple which these days you just don't get from a dealership. I would highly recommend them to my family and friends. More

good sales managers and good people good sales manager John Mathis, clean show room and service area, waiting area is clean , people are nice and cars are clean and neat. This is the sec good sales manager John Mathis, clean show room and service area, waiting area is clean , people are nice and cars are clean and neat. This is the second MB I purchased from John More

Highly recommended! Recently purchased a 2014 E350 and was very pleased with the level of service and professionalism of the sales staff. Particular high praise for John Recently purchased a 2014 E350 and was very pleased with the level of service and professionalism of the sales staff. Particular high praise for John Mathis--he listened carefully and made the sales process a great experience. Highly recommended! More

Great Service Great service, not pushy, cares about what my budget was and the amenities that were important to me. I've had my car for one week and I'm still get Great service, not pushy, cares about what my budget was and the amenities that were important to me. I've had my car for one week and I'm still getting emails and calls from Loeber wanting to verify my satisfaction. This is not my first luxury car, so and I can happily say, "Try them, you will like them", too. More

smooth and easy absolutely no hassle or games, they worked with me to get exactly the car i wanted and at a fair price. that's alll you can ask for, absolutely no hassle or games, they worked with me to get exactly the car i wanted and at a fair price. that's alll you can ask for, More

Deception, lies and unprofessional practices. I contacted the dealer thru the chat link because I am deaf. Inquired about the availibility of a car.mwas put on hold, a few minutes later I was told I contacted the dealer thru the chat link because I am deaf. Inquired about the availibility of a car.mwas put on hold, a few minutes later I was told the car is available. I asked to be contacted by email, operator said that she will relay my message to sales. I set up an appointment, I provided my email address and asked the operator to let me know if the car is sold before I get there because I am coming from faraway. Upon my arrival, three hours trip in Chicago rush hour, I was informed that the car was SOLD!! At the dealership the manager stated that the operators should refer to him with customers inquiry, I was put on hold while the operator checked on the availibility. It seems that the dealer's policy is to respond to every inquiry by "car is available", have the customer endure the hardship of making the trip without caring about his/her time, energy and stress. Deceiving practices, liars and absolutely unprofissionals. Avoid dealing with this "fish market" level of business, It you care about your own self. More

Fantastic The salesman was very patient he went through everything with me he answered all my questions and asked me to stop for further information if I gets c The salesman was very patient he went through everything with me he answered all my questions and asked me to stop for further information if I gets confused with anything or call him on the phone. More

Great Experience at Loeber Motors Mercedes-Benz Dealing with Anthony Whitlock was the best customer service Kathy and I have experienced in a long time. The Mercedes-Benz C300 was for Kathy. Kathy w Dealing with Anthony Whitlock was the best customer service Kathy and I have experienced in a long time. The Mercedes-Benz C300 was for Kathy. Kathy was nervous about the vehicle because of all the electronics. Anthony's knowledge of the vehicle and allowing Kathy to experience the car, test drive, and while parked allowed Kathy to become comfortable with the electronics, buttons and bells and whistles. Kathy is one that gets nervous and anxious on anything that's technical. Anthony's professionalism helped make the purchase of the vehicle and now she's driving in style. More

Highly motivated to make the customer happy Loeber's asked questions in advance to meet my needs when I arrived. They gave 100% to find the right car. M-B cars have a lot of technology. They tr Loeber's asked questions in advance to meet my needs when I arrived. They gave 100% to find the right car. M-B cars have a lot of technology. They train you before you leave the dealership. I feel confident that they will be of service long after the sale. They have beefed up their service since my first car purchase at Loeber's two years ago and I was very pleased with their strong commitment to meeting my needs. More

Dealer service caused $6000 damage when replacing alternator Rating should be lower than this. They required $125 diagnosis to tell them what I told them -- the battery and alternator were shot. They attempte Rating should be lower than this. They required $125 diagnosis to tell them what I told them -- the battery and alternator were shot. They attempted to remove old alternator and broke the timing belt cover. Told us "sorry, it happens, its an old car" ... that will cost over $6000 for us to fix what they broke. We said no and are exploring other options. Clearly no integrity or honesty. Wish I had an opportunity to check out all the reviews before going there but circumstances gave us no choice. If you are able to, choose differently. More