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Lokey Nissan

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.3
6,787 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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27758 US Hwy 19 N

Clearwater, FL

33761

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Showing 6,788 reviews

November 12, 2020

It took 3 visits to get a handle fixed. Failed to call when part came in and list paperwork for appt. Not happy with whole experience. Offered gift card for trouble but that did not fix the fact that I ha More

by ekontos2017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Carey
Report | Print
Nov 29, 2020 -

Lokey Nissan responded

Yhank you for taking the time to tell us about your experience at Lokey Nissan. As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests' needs. And while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. I certainly appreciate you taking the time to tell us about your experience, and I always want you to feel like you can reach me about your visits. Please feel free to call or text me directly on my cell at 865.924.5046. I would love to know if there is anything else we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 12, 2020

Great sales, great service and I LOVE my Rogue. 25 word Great sales, great service and I LOVE my Rogue. 25 word minimum? Why? That’s rediculous. Is this a high school essay? Everything was great except More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew David
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Nov 20, 2020 -

Lokey Nissan responded

That's great. We apprecite the 5-star rating! Unfortunately that is a DealerRater requirement and not one for Lokey Nissan. Thank you for taking the time to complete it. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 11, 2020

Hi the person was help me was very polite and caring answered to all my questions perfectly, and good on timing he told me. Thanks More

by nahid85
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex banken /455A W
Report | Print
Nov 20, 2020 -

Lokey Nissan responded

We really appreciate your positive review! Thank you! Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 11, 2020

They were great. Very easy to work with. Performed work quickly communicated well and the repair looks great. I can’t even see where the dent was. More

by tperrino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2020 -

Lokey Nissan responded

Thank you for your kind review; I am Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com happy to pass along your comments to the team here at Lokey Nissan!

November 11, 2020

I am extremely disappointed and dissatisfied with management.What was done to my vehicle at your dealership and promises that were made to me to resolve the problems were broken. I will never recomme More

by fronfrayor2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Scott
Report | Print
Nov 25, 2020 -

Lokey Nissan responded

Thank you for taking the time to tell us about your experience at Lokey Nissan. As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests' needs. And while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. I certainly appreciate you taking the time to tell us about your experience, and I always want you to feel like you can reach me about your visits. Please feel free to call or text me directly on my cell at 865.924.5046. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 10, 2020

The purchase/trade in from my Nissan rogue to new Nissan Marano was absolutely terrible. First I purchased 2020 Nissan Marano with a low-grade package. I trade in 2018 Nissan rogue with luxury package.. The More

by EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
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Nov 25, 2020 -

Lokey Nissan responded

Ec, Thank you for taking the time to tell us about your experience at Lokey Nissan. As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests' needs. And while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. I certainly appreciate you taking the time to tell us about your experience, and I always want you to feel like you can reach me about your visits. Please feel free to call or text me directly on my cell at 865.924.5046. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 10, 2020

Everything was great. Great lobby to wait for car service. Very helpful staff. All good. Service advisor was very helpful with a question I had on door key battery replacement. More

by yaco914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2020 -

Lokey Nissan responded

We are so happy to read such a great review about Lokey Nissan! Thank you so much! Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 10, 2020

Love my Rogue Sport! Comfortable, safe and beautiful. Sales and service get high grades too! I did not feel pressured and got the car I wanted. More

by soapcoast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Nov 20, 2020 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! I am so glad you love the new Rogue Sport! Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 10, 2020

Angelo was very knowledgeable and met all my needs. He did an awesome job getting me the car I wanted. Awesome job to the finance department as well More

by tminotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Kastani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2020 -

Lokey Nissan responded

I'm so glad to hear you had a great experience. It means a lot that you would take the time to leave a review. I will make sure Angelo knows about your kind comment. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

November 08, 2020

The service department was great as always. Highly recommend them. Sales department is lacking but the service department is top notch. If not for them we would never be back. More

by kariem67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amberlyn Moore
Report | Print
Nov 20, 2020 -

Lokey Nissan responded

I'm so glad our service team took such great care of you. We are always looking to improve in service and sales. I would love to hear more about how we could earn your trust in both departments. Please feel free to call or text me anytime directly at 865.924.5046. Wade Morris Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 865.924.5046 @. wmorris@lokey.com

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