Lokey Nissan

Amazing customer service. When requesting service for my Rogue, I always utilize the customer service of Kevin Massey. He is wonderful to work with! I continue to schedule my s When requesting service for my Rogue, I always utilize the customer service of Kevin Massey. He is wonderful to work with! I continue to schedule my service appointments through Kevin. More

Wade was very helpful and made everything smooth and easy. He had great knowledge about The vehicle we bought. He also had a very positive attitude while working with us through the process. easy. He had great knowledge about The vehicle we bought. He also had a very positive attitude while working with us through the process. More

I recently brought my 2017 Nissan Titan in for a oil change, 2 new tires and a front end alignment. I always receive outstanding service with the best pricing. change, 2 new tires and a front end alignment. I always receive outstanding service with the best pricing. More

Great experience, as always working with Lee! He shows a fantastic knowledge and stellar overall customer service. Follows through, attentive and fixed all my needs. I always have a great experience and thi fantastic knowledge and stellar overall customer service. Follows through, attentive and fixed all my needs. I always have a great experience and this kind of service is the reason I will be a customer for years to come and always recommend friends to LOKEY! More

They have always done a great job. The only time threre was a little bit of a problem was the last time it took them longer than usual to do a break job on my rear brakes The only time threre was a little bit of a problem was the last time it took them longer than usual to do a break job on my rear brakes More

Left floor mats a mess, with sand and gravel on them. Didn’t come out to great at time of arrival wife had to go in and ask for someone. Didn’t come out to great at time of arrival wife had to go in and ask for someone. More

Car buying is a dreaded task for me. My father used to own a dealership so I never had to be concerned about the "deal" Mike Sergent was our sales person and great to work with - went above and beyond. A own a dealership so I never had to be concerned about the "deal" Mike Sergent was our sales person and great to work with - went above and beyond. Appreciated his time and efforts. More

Service Advisor was ready at the appointment time, listened to the issues, and reviewed the problems as noted before servicing. They explained what service was required and the expectation of completi listened to the issues, and reviewed the problems as noted before servicing. They explained what service was required and the expectation of completion. In our instance, the part was not available the same day, and a loaner vehicle was provided. More

Anyone who rated 5 stars must be friends or were paid. I am shocked to see the great reviews this place has been given because they are nothing like any of the several experiences we have had with the I am shocked to see the great reviews this place has been given because they are nothing like any of the several experiences we have had with them. My husband and I leased from this company for almost 6 years. We just had our 3rd and last transaction with them. Most of this is our fault because we tend to just let things go and act like it's not a big deal just because we don't want to deal with it anymore. Why? Because we had the car and we were already there for 8 hours straight. We were hungry and tired and just didn't want to go back for another round, so we let it go. Every time, we went back, thinking maybe it would be a better experience this time. NOPE. Yes, we kept going back, expecting different results! We should have just switched companies, but we tried again and again. How stupid! This last time, we were overcharged, conned and ignored. We were told that the problems with the car would be taken care of because they were sending the car in the back to be detailed. There's still a ding and scratch on the passenger side, the leather in the back seat wasn't fixed, and the spare tire that was promised wasn't in there. We were offered a 2 1/2 year or 20k miles warranty for $2500.00 and were told that there was no warranty left at all by Mr. Jones! Come to find out, the transmission and motor warranty were still good for another 20k miles. We went to get our warranty from Jeep whom offered the same coverage, but for 2 years or 30k miles for only $1955.00. What's worse is we found out that we were overcharged by at least $1500.00 for the Jeep we purchased from Lokey Nissan. The service department has descent customer service, which helps you to forget about horrible sales experience you had, which is how we easily walked back into their sales trap. The the sales department is HORRIBLE and has a terrible attitude problem. They are so sweet and kind, until they know you're locked in with a deal, then they leave you sitting for hours alone, not knowing what is going on and then become cocky and rude or ignore you from this point! We say good riddance and we are so thankful we never have to do business with you ever again. These people treated us like crap and what's worse is the owner backs up their behavior 100%. NEVER AGAIN! If we could we would give them MINUS 100 stars. More

Outstanding service all around as always!! John was very professional, attentive and courteous. I was in and out on no time, I left very pleased, thanks again professional, attentive and courteous. I was in and out on no time, I left very pleased, thanks again More