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Lokey Nissan
Clearwater, FL
7,517 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 7,517 reviews
January 25, 2019
Poor service On September 12, 2018 I brought my daughters 05 Nissan Xterra in for a problem. I explained to the service rep that the camshaft sensors was replaced On September 12, 2018 I brought my daughters 05 Nissan Xterra in for a problem. I explained to the service rep that the camshaft sensors was replaced 3 times because that’s the only code the computer would show. The car keeps stalling out and will not start despite the repair. I asked that the wiring and or computer might be the cause and have the mechanic please check this possibility as well. When I returned to find out what the problem was I was told that the camshaft sensor was bad. I asked if anything else was checked. He did not know. I was allowed to speak to the person who performed the work. I found out that he was unaware of any conversation I had with the service rep and just plugged it into the computer and went by the code. I made it very clear to the rep that the problem could not be in the sensors after having 3 different people check and replace them. He seemed more interested in telling me how good there mechanics are then in what I was saying. Not listening to or caring what the customer was saying led to poor results. I cost me about $100.00 and 3 days’ time to hear the same story as the first 3 places and still I have no working car and no answers. So much for bring it to the dealer. More
by Pgalioto1
Employees Worked With
Do not remember the name
January 24, 2019
Excellent! Craig was wonderful! The process was a little slow with all the paperwork but he made it the best that it could be! Really happy with the car! Craig was wonderful! The process was a little slow with all the paperwork but he made it the best that it could be! Really happy with the car! More
by pb
Employees Worked With
Craig London
January 22, 2019
Overall good service Good service. Friendly and helpful people. Nissan is strong brand. Maintenance contract reasonably priced. Many dealers in US and Canada if you travel Good service. Friendly and helpful people. Nissan is strong brand. Maintenance contract reasonably priced. Many dealers in US and Canada if you travel.l Finnce people helpful More
by DAVEWALZER
Verified CustomerEmployees Worked With
Bruno Pignano
January 22, 2019
Anthony was great The service Coordinator didnt schedule my appointment correctly so I had to come back a second time to get what I needed completed which was an extrem The service Coordinator didnt schedule my appointment correctly so I had to come back a second time to get what I needed completed which was an extreme hassle as I was moving out of state and didnt really have the time to bring my car back a second time. The receptionist was rude to say the least. It took me 4 times calling back to back to get to the service advisors after asking and getting transferred to a service coordinator or a catch all voicemail. The free vacuum and wash was kinda pointless since my floorboards weren't vacuumed nor were my seats. But it is free, so I'll take what service i get. Anthony was absolutely fantastic and took care of me and my vehicle and I'm sad I wont be able to visit the store again. More
by Mhynds1013
Employees Worked With
January 22, 2019
Great service Anytime I make an appointment they are always accommodating. Kevin Massey is a pleasure to work with and talk to. All around great service, and always Anytime I make an appointment they are always accommodating. Kevin Massey is a pleasure to work with and talk to. All around great service, and always a good experience when I have to bring my Armada in. More
by Kpowell
January 21, 2019
Excellent Service Great service from beginning to the end. JB attention to detail and attentiveness was exceptional. He provided detailed information about my service Great service from beginning to the end. JB attention to detail and attentiveness was exceptional. He provided detailed information about my service, options and work. More
by santiago.josea
Employees Worked With
James Byrd
January 20, 2019
Excellent Advisor I could have wasted money having my nav and radio replaced when it started tuning.iyself and typing its own destinations and i would have ended up wi I could have wasted money having my nav and radio replaced when it started tuning.iyself and typing its own destinations and i would have ended up with another piece of junk, but my advisor.pointed out i could get a better different.after market unit at a better price from a car audio dealer. I did and it is. Thanks! As to the rest of the service, it was top notch! They pointed out what to expect expense wise in the next 6 months to a year which is great for budgeting😁 More
by DKIRKWO1
Employees Worked With
January 20, 2019
Love my new car Thank you Bill and Craig for making this happen. Craig was very thorough and helped my husband and I by explaining all of the features. Thank you Bill and Craig for making this happen. Craig was very thorough and helped my husband and I by explaining all of the features. More
by 2019 Murano
Employees Worked With
Craig London, Bill Carey
January 19, 2019
Battery lived a short life. My 2017 Altima barely started 2 times and then would not start on xmas eve. had road service jump it and was okay till next business day. They asked My 2017 Altima barely started 2 times and then would not start on xmas eve. had road service jump it and was okay till next business day. They asked me to leave overnite for cold start. Battery tested not ok so they installed a new one under warranty and has been ok since then. More
by RICHARD_NIEMI
Employees Worked With
January 19, 2019
Careless and foolish Jorge was careless and uneducated, had a bad atitude and clearly did not want to be there. When i asked questions about the car he simply shrugged and Jorge was careless and uneducated, had a bad atitude and clearly did not want to be there. When i asked questions about the car he simply shrugged and said “yeah its whatever” More
by Kirillos710
Employees Worked With
Jorge Scott
