Lokey Nissan

With the exception of Ms. Luna from the collision department, who was wonderful and very helpful, my experience has not been good. I was told that I was assigned to Mr. Schnit Luna from the collision department, who was wonderful and very helpful, my experience has not been good. I was told that I was assigned to Mr. Schnitzel, who is the most knowledgeable in the service department. He saw that my car was in an accident. He had asked someone to do some diagnosis, which I had to pay $139.00. He blamed everything wrong with the vehicle on the accident. I tried to tell him that the issue on the vehicle not wanting to start every now and then was an issue even BEFORE the accident. He just wouldn't hear me despite me trying to tell him several times. I called the collisions department, and luckily, I was assigned to Ms. Luna, who, as I mentioned, was very helpful through the whole process. I was told that the service department should have directed me to the collisions department as soon as Mr. Schnitzel saw that the vehicle was involved in an accident. I had to have the vehicle towed to the dealership, which was another expense. The tow driver mistakenly dropped the vehicle in the service department. When collisions wanted to move it to their area, the vehicle would not start. I received a call telling me this, and I explained that starting the vehicle has been an issue. Collisions had the service department fix the problem. The solution to the starting issue is one of the things I was disgusted and very upset about. It turned out that I was sold a vehicle that the battery was dying - on its last stage. Now, why would I be sold a vehicle with a dying battery. It is obvious that it was not inspected bef More

Great customer service and quality work. I've been a customer of Lokey Nissan since 2009. I've been a customer of Lokey Nissan since 2009. More

I appreciate the lifetime oil changes and would lead me to buy again however I do not like the BG service guidelines presented. I expect my dealership to follow and provide manufacturers service schedules. to buy again however I do not like the BG service guidelines presented. I expect my dealership to follow and provide manufacturers service schedules. More

This dealership always makes me feel comfortable. I have moved but still go back to Lokey. The last time I thought I had made an appointment but it did not appear in their records. They still squee I have moved but still go back to Lokey. The last time I thought I had made an appointment but it did not appear in their records. They still squeezed me on, warning that it may take over an hour. I pouted but went in and enjoyed a coffee and donut. In 45 minutes I was ready to go. ♥ More

Lokey Nissan is a conveniently located dealership that is well stocked with both new and used cars. well stocked with both new and used cars. More

My car doesn’t work again and it’s barely been a month lokey Nissan is a total xxxx show lokey Nissan is a total xxxx show More

Will get over on you! !!!! Was told the price to fix my ac would be $900 and when they where done the price was $1000 more. When asked why I wasn't notified of price change !!!! Was told the price to fix my ac would be $900 and when they where done the price was $1000 more. When asked why I wasn't notified of price change, I was told that's what was originally stated. And said it was nothing that could be done about this! Car makes funny noise after and they say it'll go away. It's only doing that because it's new! More

I don't have no problem always good service Good service kind employees very clean Love it there kind employees very clean Love it there More

We are snowbirds from Canada. What a great experience - Lee is amazing. We will be back this fall. Thanks for showing us what great customer service looks like. What a great experience - Lee is amazing. We will be back this fall. Thanks for showing us what great customer service looks like. More

tends not to listen to what you want done exactly , and does what they recommend does what they recommend More