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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,757 Reviews

4,757 Reviews of Lokey Nissan - Service Center

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January 11, 2021

The service at Lokey Nissan is spot on: efficient, courteous, and quality. I love my Nissan Kicks and I enjoy great service at Lokey! Needs to be just 1 survey though—too many requested fir customers More

by FONDACLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Aaron
Jan 12, 2021 -

Lokey Nissan responded

Hi Fondaclan, we are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 11, 2021

Friendly and helpful staff. We were forgotten about while waiting in the waiting room, but understandably, you all were very busy and forgot we were waiting for our vehicle. More

by Sarmstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Younger fella - not sure of his name
January 10, 2021

The service department has always given me fast and easy service. makes for an easy decision when I need something done. Keep up the good work More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Wanamaker
Jan 12, 2021 -

Lokey Nissan responded

Hi Brad! We're so happy we were able to help you out! Brad, we are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 10, 2021

Some Customer service reps in the service Dept. were resistant to wearing masks. I witnessed Several Sales reps without masks sitting with customers wearing masks. I was solicited to trade in our Nissan More

by Sunlyonstudio
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Christian West
January 09, 2021

Every employee that I have ever encountered has always been polite and helpful. Usually when I come it has been a long day and I do appreciate the snacks to keep me going. Thanks you for everything you More

by ANITA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Aaron
Jan 12, 2021 -

Lokey Nissan responded

thank you for your kind review; we are happy to pass along your comments to the team here at Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 09, 2021

Impeccable service. Wait time was significantly less than anticipated. Customer service was excellent and professional. Every time I come into lokey Nissan I am always made to feel like a priority. More

by jford7335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Schnitker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Parrish, Bill Carey, Lee Aaron, Wes Wanamaker, Amberlyn Moore, JB Kerns
Jan 12, 2021 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 08, 2021

I always have a good experience when going to Lokey! From the sales dept to the service dept. all employees are polite and very knowledgeable! Always plan on coming back! More

by GCOMEAU87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Lokey Nissan responded

Thank you so much for your positive comments about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 08, 2021

John was great, always very helpful when I bring my car in for service. Great visit each time and will continue to have my vehicle serviced at Lokey! More

by CTRUSSO214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Lokey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 08, 2021

Got me in and out in no time which was amazing because they were Busy cap B. They were very considerate of my time and did a great job job More

by kgolter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Parrish, Lee Aaron
Jan 12, 2021 -

Lokey Nissan responded

We are so happy to read such a great review about Lokey Nissan! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

January 08, 2021

Service has been beyond expectations! Good people to work with. Very good experience and wait times have not been bad. Love the donuts and coffee too. More

by BPCIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo
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