4,705 Reviews of Lokey Nissan - Service Center
I use Lokey for all my service needs. I have always been completely satisfied and the service staff are great. Special thanks to both Anthony and Kevin. completely satisfied and the service staff are great. Special thanks to both Anthony and Kevin. More
Anthony was great to work with but I had to wait 15ish minutes before he was available. I arrived early so I can understand having to wait but there were at least 2 other guys who weren’t working with any minutes before he was available. I arrived early so I can understand having to wait but there were at least 2 other guys who weren’t working with anyone who could have checked me on for my routine service visit. And I personally spoke with these 2 individuals and they directed me to Anthony. Not a good look. More
I took my truck for service Anthony was wonderful went I took my truck for service Anthony was wonderful went be on the call of duty to take care of the problem at great price. Thank you Anthony you ar I took my truck for service Anthony was wonderful went be on the call of duty to take care of the problem at great price. Thank you Anthony you are awesome More
The job was done professionally and was done in a timely matter. I really miss your service adviser Harrison though. I really liked him and helped with an issue in the past. matter. I really miss your service adviser Harrison though. I really liked him and helped with an issue in the past. More
I had a real nice easy to reach out dealer. Although was a bit upset because they sell me a used car I don’t even think so it all passes the car inspection, couple weeks of using my car I had trouble in the a bit upset because they sell me a used car I don’t even think so it all passes the car inspection, couple weeks of using my car I had trouble in the battery which I had it jumpstart twice realize that the battery is old so from that it was a big NO to sell car without changing the battery to a new one and my tires look new polish not a new one plus trouble on light codes! although dealers are great so if you buy car to them most especially a used one you have to do your job of inspecting plus ask them a copy of car inspection which one did they inspect and if it pass it the mistake that I’ve done but all in all they are still great company! More
I had a scheduled appointment for routine oil change, and an hour after waiting I noticed my car still sitting there. The service department guy I was dealing with forgot to let them know my car was there so an hour after waiting I noticed my car still sitting there. The service department guy I was dealing with forgot to let them know my car was there so I ended up waiting another 1 and 1/2 hours for my scheduled appointment. They did do my tire rotation for free because of this, but I was not happy with having been forgotten and waited too long. More
Always have a great experience when I take my car in for routine service checks. Kevin Massey was very attentive, thorough, honest and very friendly. I would highly recommend requesting him for your service routine service checks. Kevin Massey was very attentive, thorough, honest and very friendly. I would highly recommend requesting him for your service needs. I waited at the dealership for my car to be serviced and they provided coffee, snacks and stations to hook up laptops so the time went by very quickly. More
Lokey Nissan exceeded my expectations again. I arrived at the dealership with no appointment hoping to be worked in. My normal provider was not there however his peer Anthony Nicholas was more than willi at the dealership with no appointment hoping to be worked in. My normal provider was not there however his peer Anthony Nicholas was more than willing to assist me. Anthony immediately took ownership of my opportunity and took my car and explained the process and provided me with a loaner car. I definitely wasn’t expecting that due to the fact I had no appointment. As promised Anthony called me when my vehicle was ready in the expected time he provided. Anthony was accomdating and welcoming from the start of the process to the end. Thank you Anthony I appreciate your flexibility and sense of urgency to assist me. More
Always professional and timely in completing service! Wes was friendly and made my wait comfortable. I only wish the dealership was closer to my home for oil changes. was friendly and made my wait comfortable. I only wish the dealership was closer to my home for oil changes. More
I highly recommend this dealership! The service department in particular is top notch! Service Director (Wes) stands behind everything they do and rectifies it if it's not perfect! department in particular is top notch! Service Director (Wes) stands behind everything they do and rectifies it if it's not perfect! More