Lokey Nissan - Service Center

With 2years of services and maintenance, Always professional with wonderful customer service. I will continue to use Lokey Nissian for all my service needs. Thank you professional with wonderful customer service. I will continue to use Lokey Nissian for all my service needs. Thank you More

Very pleased with Service Dept. Had an issue with front end and John Albano presented me with several options that led to a practical solution. I felt he was professional and didn't try to "upsell" any lab end and John Albano presented me with several options that led to a practical solution. I felt he was professional and didn't try to "upsell" any labor. Treated as a valuable customer More

I feel like I’m being harassed about getting an oil change. I told them I will call because my husband Had a kidney transplant with complications and constantly taking him to doctors. I continue to r change. I told them I will call because my husband Had a kidney transplant with complications and constantly taking him to doctors. I continue to receive calls every couple days . Tried to use block caller but calls come from other numbers as well. I WILL call WHEN I can schedule the appointment or will find somewhere else to take the car to. More

From start to finish the whole process was seamless and the customer service was outstanding. I would like to thank Anthony for his attention to detail and thank the whole staff for a job well done. the customer service was outstanding. I would like to thank Anthony for his attention to detail and thank the whole staff for a job well done. More

Went to get my oil changed in and out like clockwork.Lokey Nissan doing what they do best taking care of their customers. Thank you Lokey Nissan 😀 clockwork.Lokey Nissan doing what they do best taking care of their customers. Thank you Lokey Nissan 😀 More

Great service been going here for 8+ years. They arent as pushy as other dealers. Clean facility and beautiful show room. Service advisors are all nice pushy as other dealers. Clean facility and beautiful show room. Service advisors are all nice More

Service staff was very helpful and everything needed was addressed and taken care of. This word minimum is definitely a ridiculous requirement for placing a review. addressed and taken care of. This word minimum is definitely a ridiculous requirement for placing a review. More

it is always a pleasure when i go to lokey Nissan. i have been coming here for years. i get fast friendly service. i look forward to my next visit! been coming here for years. i get fast friendly service. i look forward to my next visit! More

It was smooth sailing again while getting my Altima serviced. Chuck was helpful and fun. Got a courtesy ride home. My car is doing well. Always good service and nice employees at this dealership. serviced. Chuck was helpful and fun. Got a courtesy ride home. My car is doing well. Always good service and nice employees at this dealership. More

Okay to be clear before I call Wesley chapel. Can you Okay to be clear before I call Wesley chapel. Can you send a video of the car? $289 a month. Nissan 2020 SV with moon roof light interior meta Okay to be clear before I call Wesley chapel. Can you send a video of the car? $289 a month. Nissan 2020 SV with moon roof light interior metallic gray. Lifetime maintenance and 4 free tanks of gas Windows Tinted My boss said we'll make it happen I honestly feel like you just spit in my face‼️ I worked my butt off trying to get you the exact deal you wanted for the last couple days. we finally get where you wanted to be for you to say no and leave. Smh. All that for window Tint. Text messages before and after. Before when I was told they would match what Wesley chapel was offering. (Only did the courtesy of telling lowkey I was going with Wesley chapel as I respected my salesman. After I arrived at lowkey, they tried upping the price to 326 then 309 then when I said this isn’t what we spoke about. Signing and about to go into finance and I ask if the car is going to be tinted today or do I need to come back. My salesperson, Tate, looked at me like I had two heads. After going to his manager, they said there was no room in the lease for tint. I then got upset as this is not what I drove there for after trying to confirm, and telling Wesley chapel I was going with lowkey. It was extremely frustrating to be told one thing then once I got there got messed around with. After coming back to the table he offered me a cheat sheet for the survey I was going to get on him and then they would put the tint in. Where did there become room in the lease? Not when they said they would make it happen before I got there. No. It was only after I called Wesley chapel back regretting my decision to go with lowkey bc they were closer to where I live. I left lowkey that day after being offered exactly what I came for just for the back and forth playing games hassle of it all. I didn’t want to be treated that way. Wesley chapel was great, even delivered my car to me and I am very happy with it. Now when I get their review in my inbox it will be the exact opposite of this one. The sad thing I was going to give my salesman, Tate, all 10’s anyway as I assumed it was his manager calling the shots and being aggressive in the back but after leaving the dealership and receiving this text^ I never will return after leasing two vehicles and my family leasing owning two from lowkey. We will never return and I will badmouth To anyone who will listen to me about lowkey Nissan. Oh and the manager Bill Carey, who tried to stop me from leaving and wondering what else he could do to earn my business as he fixes “problems” He was pretty rude himself after he knew he couldn’t win me over. Bill kept saying “I was just brought into all this, I didn’t know of this situation a few minutes ago. I would never lose you over window tint.” Well 3 tips for you 1. Employ less slimy salesman 2. Have your employees pick their battles. 3. Stay true to their word, especially when it’s in writing More