4,662 Reviews of Lokey Nissan - Service Center
Held true on their warranty Purchased tires from Lokey Nissan, I had a blow out and the tire was replaced with the warranty. Experience was quick and easy...with no hassle. Purchased tires from Lokey Nissan, I had a blow out and the tire was replaced with the warranty. Experience was quick and easy...with no hassle. More
Most caring personnel I've ever encountered I've been taking my vehicles to Lokey for the last 19yrs and I've Never had a bad experience. Their service advisors are the best, most complete and t I've been taking my vehicles to Lokey for the last 19yrs and I've Never had a bad experience. Their service advisors are the best, most complete and the absolute most endearing gentlemen Its ever been my pleasure to have known! Kevin Massey and Chuck Schnitker are the two most incredible guys I've ever dealt with. They have Always taken awesome care of my family's vehicles and I have bought Four from them now including my son's new Rogue which he is enamored with. The best part though is that he goes to school in South Florida and only gets home for very short breaks between School and his Job but Kevin and Chuck get him in for service in a pinch whenever he's in town and is due! I will Never go anywhere else to purchase a vehicle and he also learned a lesson by taking his car to the Nissan dealer in Lakeland ONCE when he only had One day home and ended up having to take one of Our cars back to school so I was able to take his Rogue to Lokey to Correct what Jenkins Nissan destroyed!!! So, my son said no matter Where he ends up living he will always come back to purchase a new vehicle from Lokey Nissan and will have his car serviced there as long as Kevin and Chuck remain as will we!! Thank You for finding those Gems!! More
Great Service Very friendly and attentive to customers needs. Kevin is very knowledgeable and take care of customers needs. Always a very pleasant experience work Very friendly and attentive to customers needs. Kevin is very knowledgeable and take care of customers needs. Always a very pleasant experience working with Kevin. More
Bends over backwards Sales, finance, and service have exceeded our expectations. This has been one of our greatest vehicle purchases of many. Everyone has bent over backwa Sales, finance, and service have exceeded our expectations. This has been one of our greatest vehicle purchases of many. Everyone has bent over backwards to ensure everything has been completed to our satisfaction and it’s an honor to own our first Nissan!! More
2014 Pathfinder on the edge of warranty expiration The is known CVT transmission issue with the 2014 Nissan Pathfinder and Nissan has extended the powertrain warranty to 84,000 miles. I always have my The is known CVT transmission issue with the 2014 Nissan Pathfinder and Nissan has extended the powertrain warranty to 84,000 miles. I always have my vehicle serviced at Lokey and had not had an issue until the vehicle went just passed 84,000 miles. The transmission was shuttering and I was concerned that I would be out of pocket for a new Transmission. Kevin and the Lokey Nissan Service team were able to diagnose and repair the transmission with no cost to me. That was the most amazing customer service I have ever experienced at any dealership. I am now planning to buy two more Nissan vehicles from the Lokey Automotive Group. More
My service advisor makes the difference My service advisor is the key to getting me serviced quickly. I travel daily in my job and making timely repairs is what I appreciate. There is always My service advisor is the key to getting me serviced quickly. I travel daily in my job and making timely repairs is what I appreciate. There is always constant communication while I am there More
Service I wad an out of town customer on vacation. My check engine light came on and I was impressed on how quickly your service tech found my issues. The loa I wad an out of town customer on vacation. My check engine light came on and I was impressed on how quickly your service tech found my issues. The loaner vehicle was awesome and your price quote was spot on. Overall I was impressed by how I was treated by your service team. Thanks More
Excellent Service all right for my appointment a little bit early, was taken right in but was told could be up to two hours for my car to be done. 35 minutes later than all right for my appointment a little bit early, was taken right in but was told could be up to two hours for my car to be done. 35 minutes later than it came out and told me it was done I was very pleased with the speedy service and the friendliness of the staff More
Service on my vehicle was great and Kevin Massey, as always is an outstanding employee to deal with when I come in for service . Thank you on my vehicle was great and Kevin Massey, as always is an outstanding employee to deal with when I come in for service . Thank you More
Awesome Great people awesome place to go. I always have a great experience there. I also referred others to this location. Second to none. Second vehicle I ha Great people awesome place to go. I always have a great experience there. I also referred others to this location. Second to none. Second vehicle I have bought from here More