Lokey Nissan - Service Center

Excellent Service Small oil leak, fixed under warranty same day. Everything explained in detail. I waited. So IDrank coffee ate a donut and watchrd TV. Very relaxing. Small oil leak, fixed under warranty same day. Everything explained in detail. I waited. So IDrank coffee ate a donut and watchrd TV. Very relaxing. More

Great experience for service I had experiences with many different service people over 2yrs . I realized this time again. ANTHONY Nicholas is the best there. I will keep him from I had experiences with many different service people over 2yrs . I realized this time again. ANTHONY Nicholas is the best there. I will keep him from now. He is great communicate and welcoming at service. Please give him big Kudos! More

Prompt and great service Took me at time of my appointment and service was great. Waiting room verynice and staff very friendly. Definitely would recommend friends to go ther Took me at time of my appointment and service was great. Waiting room verynice and staff very friendly. Definitely would recommend friends to go there More

Good honest work Chuck was very helpful explained every thing in great detail truck was done when he said provided a loaner car, it was washed and ran great Chuck was very helpful explained every thing in great detail truck was done when he said provided a loaner car, it was washed and ran great More

Excellent Service The appointment was easy to set. The service was on time. They kept me posted during the fast service. Car was kept clean. Wash and vacuumed the car. The appointment was easy to set. The service was on time. They kept me posted during the fast service. Car was kept clean. Wash and vacuumed the car. Courteous through the whole appointment. I was very pleased. More

If you'd like to waste an entire day check out Lokey Nissan In one month I was in this dealership three times for service. The first time just for an oil change and tire rotation, but also to check what the pro In one month I was in this dealership three times for service. The first time just for an oil change and tire rotation, but also to check what the problem with my stereo was. Turns out I needed an SD card. I had already been there for three hours waiting for an oil change so rescheduled the SD installation. Driving home from that oil change I started hearing a rattling. Apparently when they rotated my tires they knocked a mud flaps loose. When I went back for the SD installation I was there for over 3 hours yet again and they told me that they didn't have time to do anything with the rattling noise. They then rescheduled me a third time. When I got there the third time the rep (chuck)That was supposed to take care of me was nowhere to be found. I stood and waited for him for over 30 minutes. Eventually a new employee Lee Aaron decided he didn't want to see me wait any longer. He then took it upon himself to take my vehicle down to the mechanics and tell them what happened. They fixed it quickly. However, they didn't fix it correctly. They merely put a clamp on it. They also quoted me $300 for the SD card, yet when I came to get it installed another representative told me it was covered under warranty. Tammy Lynn being the person that misquoted me. Matt helped me in that situation. He's a keeper. After almost eight hours waiting in your establishment in one month I can easily say that I will drive all of the way to New Port Richey to get my work done at Lokey Subaru from now on. Following this appointment I received repeated and numerous phone calls early in the morning from this establishment trying to buy my vehicle. Always before my alarm clock. 100% disenchanted with this establishment. Your Saving Grace however, Lee Aaron. Hopefully you realize this and value him as an employee. I can also say good things about Matt, however that's about it. More

Customer oriented, very professional service. My last service technician was John, great guy, great service. But my earlier visit was that made me realize these guys are bending over backwards s My last service technician was John, great guy, great service. But my earlier visit was that made me realize these guys are bending over backwards servicing their public. That service tech dragged the master mechanic out from the shop for me to make sure all my questions are addressed and answered. Kudos to these guys! More

Great customer service! The area you wait in has beverages, snacks and a kid area with game tablets. The staff is very friendly and everyone greets you with a smile! The area you wait in has beverages, snacks and a kid area with game tablets. The staff is very friendly and everyone greets you with a smile! More

Service team The Lockey team is by far the most professional, kind and informative group. My experience has been a great one each and every time I arrive at the The Lockey team is by far the most professional, kind and informative group. My experience has been a great one each and every time I arrive at the business. AMBERLYN, is an amazing, knowledgeable young lady. I appreciate her very much. More

Pretty typical used car dealership Bought the car several weeks ago and been waiting for a “We Owe” extra key fob. I had to call to get status only to find out they had simply dropped t Bought the car several weeks ago and been waiting for a “We Owe” extra key fob. I had to call to get status only to find out they had simply dropped the ball. Sales guy took care of it and it should be here within a week but everyone acted like there was nothing unusual. I’m guessing it isn’t. No explanation at all for the delay so left me assuming they were simply avoiding the extra cost. More