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Lokey Nissan - Service Center

Clearwater, FL

4.4
4,742 Reviews

4,742 Reviews of Lokey Nissan - Service Center

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September 21, 2023

Good service and timely delivery of work performed. Courteous personnel and a clean waiting area which has refreshments. More

by jerseygirl48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Lokey Nissan responded

We're glad you had such a wonderful experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 20, 2023

Outstanding, professional, helpful and knowledgeable. I love my free oil changes which were offered when I bought my car there. A very nice touch is the waiting room, you have the most delicious donut More

by l.austin0059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Lokey Nissan responded

Thank you for sharing your positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 20, 2023

I always get my oil change at Lokey Nissan and the service department is always great More

by juliequezada
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Lokey Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lokey Nissan. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 18, 2023

Fast and efficient. Anthony was pleasant and quickly got the issue fixed. The problem was due to an oil change that your service department created, More

by NANCYSEVENTHSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lokey Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 18, 2023

Lee does a great job. Very thorough and cares about all of my needs. Thank you More

by NANCY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Sep 22, 2023 -

Lokey Nissan responded

Thanks for your praise and kind comments about Lee! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 18, 2023

Horrible experience. Especially with Shannon in the collision department. She was extremely rude, unprofessional and very very unlivable due to her negative attitude and More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon
Sep 22, 2023 -

Lokey Nissan responded

As Owner Loyalty Manager, I am sorry to hear that you had such a disappointing visit. This is certainly not how we want our team to represent the Nissan brand. We take pride in how we address our guests’ needs and while we do mess up sometimes, we are always looking to improve and learn how to take better care of our customers. Please feel free to email me at dfitzwater@lokey.com or call me directly on my cell at 727.325.0332. I would love to know if there is anything we can do to ensure better service in the future. I’ll be happy to help in any way I possibly can. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 17, 2023

Service was quick, the service was complete, no additional items were added to the service request. More

by jredding.in.fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Albono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Lokey Nissan responded

We appreciate your positive review about your recent experience with us! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 17, 2023

What I expected The service was great, what I expected and fast. I hope every visit will be the same. More

by dtotzke2
Recommend Dealer
Yes
Sep 19, 2023 -

Lokey Nissan responded

We are very happy to have provided you with such a positive experience! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 17, 2023

Dealership is very organized and friendly. They keep you informed about your vehicle and waiting area is customer friendly. Been going there for years More

by NURSE0657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Massey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Lokey Nissan responded

We're so glad that we were able to go above and beyond your expectations! Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

September 16, 2023

Great service and will use them every time in the future Went over and beyond to resolve More

by James Emmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sherwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Lokey Nissan responded

James, thanks for your praise and kind comments about our team. Dave Fitzwater Owner Loyalty Manager Lokey Nissan w. 727.789.8100 c. 727.325.0332 dfitzwater@lokey.com

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