
Lokey Volkswagen
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 3,092 reviews
Appreciate the service. Had to wait a little longer than I should have had to check in. No customers waiting ahead of me, just no rep at quick service and the others wouldn’t check me in. Also would have be I should have had to check in. No customers waiting ahead of me, just no rep at quick service and the others wouldn’t check me in. Also would have been nice to get the wash and vacuum service. The time spent at service was good. More
Great service! Very helpful. Kept me at ease while I assumed the worst. Handled an unforseen issue at no charge. Best VW dealership in Tampa Bay. assumed the worst. Handled an unforseen issue at no charge. Best VW dealership in Tampa Bay. More
They checked what I asked, gave good price for tires, explained everything to me, answered questions. I felt like they took good care of me. explained everything to me, answered questions. I felt like they took good care of me. More
I found it to be very clean everyone was very kind, friendly and knowledgeable. I would definitely recommend this dealership to friends and family. I would definitely return. friendly and knowledgeable. I would definitely recommend this dealership to friends and family. I would definitely return. More
The star is for Heather and Eric-the only helpful people who work there. I have had VWs my whole life (have three in the family currently), but they’ve really gone downhill. Over the last few years I’ve had who work there. I have had VWs my whole life (have three in the family currently), but they’ve really gone downhill. Over the last few years I’ve had terrible service experiences at three different VW dealerships. Lokey was the last straw. There is zero communication-you are left for days, even weeks (literally, they had my car for two months) wondering what’s happening with your car. If you call them, they never answer. If you leave messages (even for the manager) you will never get a return call. They broke my windshield while repairing something else, but to their credit, they did replace it free of charge. I also asked (twice) for them to do an oil change while they had the car-it didn’t get done. You are a number here, not a customer. They don’t care about you or your car. They could take some pointers from the service dept at neighboring Lexus or Hyundai. Side note- if you are concerned about covid, don’t come anywhere near this place- zero enforcement of mask wearing for customers nor staff. More
I brought in a 2016 Jetta for a Brake Assist Recall, and Lokey did a Multi Point Vehicle Inspection free of charge. They found that a cam magnet sensor and right rear ABS sensor needed to be replaced. Lokey did a Multi Point Vehicle Inspection free of charge. They found that a cam magnet sensor and right rear ABS sensor needed to be replaced. More
Michael went out of his way to help us. My aunt is 91 & wanted a regular key for the car. Michael did his research & also got his exercise for the day walking all over the lots. He is very professional & p wanted a regular key for the car. Michael did his research & also got his exercise for the day walking all over the lots. He is very professional & personable & could not do enough for us. Lokey Volkswagen you are very fortunate that you have a Michael Moceri on your team More
Eric, Antonio and Brian, masters of the service desk, are always creative and professional. Whether it's routine maintenance or an emergency repair, I always appreciate their support. always creative and professional. Whether it's routine maintenance or an emergency repair, I always appreciate their support. More
Good service department, very courteous, taking all COVID precautions seriously. The sales department and customer service department, however, no masks in sight. When a salesman approached w/o a mask and precautions seriously. The sales department and customer service department, however, no masks in sight. When a salesman approached w/o a mask and I asked him to wear one when speaking to me, he walked away and ignored me. I may not deal with them again. More