Lokey Volkswagen

Great customer service! Peter Draper and Brad Debney were really helpful, very nice and have made this the best money spending experience ever. I would recommend this place t Peter Draper and Brad Debney were really helpful, very nice and have made this the best money spending experience ever. I would recommend this place to everyone! This is the second time I've bought a car there and I will continue to go to this place for any future car related needs. Thank you very much Peter and Brad and all the other friendly staff working there! More

Best Experience ever! No surprises Joe Haig was great. Easy to deal with and one of the few that actually listened to me as the customer. We drove 2 hrs just to deal with him! Joe Haig was great. Easy to deal with and one of the few that actually listened to me as the customer. We drove 2 hrs just to deal with him! More

Oil change My truck was in for an oil change and tire rotation. It was handled in a timely manner and I’m back on the road. My truck was in for an oil change and tire rotation. It was handled in a timely manner and I’m back on the road. More

Great price with real customer service! As this was the first time buying a brand new car, I can only say good things about this experience. I purchased a 2019 Jetta, which already has excee As this was the first time buying a brand new car, I can only say good things about this experience. I purchased a 2019 Jetta, which already has exceeded my expectations in quality, safety and how fun it is to drive! After doing a lot of research, VW’s are hands down my car of choice from now on! I worked with Brandon M. and Rob, who were both extremely helpful all along the way. They took the time to answer my questions and quite honestly made the car buying process fun and easy. Both exceeded my expectations, for that reason I highly recommend Lokey VW and will definitely buy from this dealership again. Thank you again, for all the hard work and genuine customer service. More

Easy. Awesome. Fair. Honest Peter Draper was AMAZING! He made the deal so easy for us. He was honest and fair. I was actually sick the day we were going to pick it up so he ca Peter Draper was AMAZING! He made the deal so easy for us. He was honest and fair. I was actually sick the day we were going to pick it up so he came to my house for me to sign paperwork! Will be a repeat customer! More

Great Experience Peter Draper made this a smooth experience. It was without any stress and a happy experience. Lokey is lucky to have Peter on their team. Peter Draper made this a smooth experience. It was without any stress and a happy experience. Lokey is lucky to have Peter on their team. More

DO MOT USE THIS SERVICE DEPARTMENT!!!!! Waited over two hours - they did not have parts for safety recall - did not tell me that until after I waited for over two hours even though I had an Waited over two hours - they did not have parts for safety recall - did not tell me that until after I waited for over two hours even though I had an appointment -TERRIBLY BAD CUSTOMER SERVICE - DO NOT GO TO THIS SERVICE DEPARTMENT More

Went above and behond I was a little upset because lokey does my oil changes and I was told that my repair was needed due to an oil leak. But the repair was done well and I was a little upset because lokey does my oil changes and I was told that my repair was needed due to an oil leak. But the repair was done well and the service representative was great More

Do NOT give these people your time or money! On Friday I found a vehicle online posted for $23,000 and immediately contacted Cameron about it. Due to working all weekend and living 3 hours away, On Friday I found a vehicle online posted for $23,000 and immediately contacted Cameron about it. Due to working all weekend and living 3 hours away, I agreed to place a deposit in order to hold the truck. At that point I had my credit pulled and received approval from my financial institution for the purchase at their asking price. About 2 hours later I returned to the listing online, only to find that the vehicle had been re-listed at almost $4,000 more than before. I immediately called Cameron to inquire about the listing and he had no idea it had happened. He later informed me that the GM, a Rob Remeikis, had saw the listing and ordered the price to be changed. I then spent two days of calling, leaving messages, and being told that Rob was unavailable only to recieve no return call until the second day at 8:30 PM. During that call, Rob told me that the listing was posted by mistake and that he had the price changed before business hours on the morning that I placed my deposit. He further stated that he would take too much of a loss at that price. I offered to provide proof of the posting and even to meet him in the middle on the price but Rob was indifferent to my situation and would not even entertain a negotiation. he stated that my deposit was to hold the vehicle for sale but that the price was subject to change at any time. I have heard of underhanded tactics but this guy Rob is the epitome of the used car salesman stereotype and anything but a professional. I am appalled by the way this Manager handled the situation and cannot believe any business owner would want his representation for their company. More

This was one of my best experiences, buying a car. My experience at this dealership was one of my best, with buying a car. Beginning with my salesperson, Geneva, who was so very patient and understandi My experience at this dealership was one of my best, with buying a car. Beginning with my salesperson, Geneva, who was so very patient and understanding. She provided great knowledge of the Volkswagen products and then some. The comfort and pleasant atmosphere followed through with the manager and financing people. Thank you all, for making car buying a pleasant experience. More