
Lokey Volkswagen
Clearwater, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
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Came in looking for a specific car - Joe let me buy it from him without “selling” it to me. No pressure and not trying to sell something I didn’t want. Overall experience at Lokey was great. from him without “selling” it to me. No pressure and not trying to sell something I didn’t want. Overall experience at Lokey was great. More
I purchased a 2019 Toyota Tacoma 4x4 Sport on Dec 14th, 2023. The overall sales experience was pleasant. The sales staff was awesome. I left the vehicle there for a week so they could prep the vehicle b 2023. The overall sales experience was pleasant. The sales staff was awesome. I left the vehicle there for a week so they could prep the vehicle before I took possession of it. They were kind enough to give me a vehicle to use in the meantime. The detailing staff I'd rate zero if possible, the outside wash was basic, and the inside wipe down/vacuum was non existent. It was very evident this vehicle was stuck in the mud at one point. I pulled the skid plate off (required for oil changes) and there were clumps of mud everywhere around the transfer case, transmission, and inside the cross braces. I had to clear the mud out using an air compressor and screw driver (to break up the dried mud). Seeing this leads me to wonder if the oil was even changed, because of the dried mud all over the place. When I lifted the back seats, there were lolly pop sticks, french fries and other trash. All someone had to do was lift the seat and vacuum it. I purchased the vehicle. As mentioned I purchased the vehicle (did not finance) on 14 Dec 23. To this date, I still don't have the title, and the temporary registration expired on 14 Jan 24. I called to have another one mailed to me, and I still don't have it (23 Jan). 1st class mail in the Bay area would take a day or two. The title just recently changed hands from the previous finance company to the dealership on 22 Jan 24. So 5 weeks later I have an expired registration and no title. Takeaways: Sales Staff- Great, and felt I got a great deal with what I traded in. Detailing Staff- Poor (food and trash under the seats, massive amounts of mud under the vehicle.) Servicing Staff- Questionable (was the oil and filter changed? Car fax says there was an inspection, but based on what I saw under the vehicle, this is questionable.) Administrative Staff- Questionable (Title not transferred to me yet and Temporary registration is expired. Conclusion: I think if you are in the market for new Volkswagen, this is your place. If you are in the market for used car, be careful. Seems the are eager to make the sale, but once you are out the door with the vehicle they tend to forget about you. I don't blame the sales staff, just seems like a failure of the service department and admin staff. ZFG. More
I have bought two cars from this site, one for my son and they go above and beyond to make sure you are happy. Joe Haig made the experience as easy as buying a car can possibly be. I had questions days aft they go above and beyond to make sure you are happy. Joe Haig made the experience as easy as buying a car can possibly be. I had questions days after the purchase and he took the time to answer or remedy every question. Highly recommended. More
Between trades and buying car's at Lokey I've been coming for over 8/9 year's. This time my purchase was with Liz the salesperson, very attentive, answered everything, plus I took my son and he purchased for over 8/9 year's. This time my purchase was with Liz the salesperson, very attentive, answered everything, plus I took my son and he purchased a car with Liz as the salesperson, she's great!! More
Liz made our experience the best and with ease. No pressure at all. Will not go to another dealership from here on out. She was very nice and professional. Answered all our questions and helped us No pressure at all. Will not go to another dealership from here on out. She was very nice and professional. Answered all our questions and helped us get a price we wanted out the door. She said she wanted to make us happy and she did just that. Liz, thank you so much for helping with the purchase of my Toyota Camry. You the best! More
>>Vehicle Acquisition Specialists have made two car buying experiences informative and pleasant. I rate them both as excellent. They have been thorough and straight forward in giving me my options and buying experiences informative and pleasant. I rate them both as excellent. They have been thorough and straight forward in giving me my options and working to get the best deal. They each spent extensive time with me, and I never felt pressured into making "the deal." >>Finance experiences X 2 have been excellent due representatives' demeanor, patience, and knowledge. >>Service intake personnel are always pleasant, respectful and helpful. More
Can honestly say that this was the easiest and best car buying experience i’ve ever had! Even with the one little hiccup it was taken care of quickly and easily! Very vibrant person is the most amazing way buying experience i’ve ever had! Even with the one little hiccup it was taken care of quickly and easily! Very vibrant person is the most amazing ways possible! Cannot recommend enough! More
I can't say enough about my salesman, Yaya! Not only did he bring top-notch professionalism to the table, but his customer service was outstanding. Yaya's got this fantastic ability to really l Not only did he bring top-notch professionalism to the table, but his customer service was outstanding. Yaya's got this fantastic ability to really listen and make you feel heard; coupled with excellent follow-through, made the experience commendable. Throughout the whole process, he was patient and kind. Thumbs up for Lokey Volkswagen – highly recommend it! ✨ More