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Lombard Ford

Barkhamsted, CT

Overview
Employees
Reviews
Vehicles
4.8
1,202 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,202 reviews

January 21, 2026

Always a pleasure having my F 150 serviced at Lombard Ford. They call if they notice anything that was not in scope for approval. Work is done quickly and through. Highly recommend them More

by michael reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Lombard Ford responded

Hello Michael, Thank you so much for putting your trust in us. The service team always trys their best to meet our customers needs. We appreciate you! Thank you. Rob Lombard President

January 19, 2026

Lombard Ford always wants their customers to leave completely satisfied and wanting to do business with them again. More

by JHEDUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob in service...Mike in finance
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Jan 20, 2026 -

Lombard Ford responded

Hi Jean and Bob, Thank you so much. It has a oleasure having you both as my customer for over 4 decades! See you soon! Rob Lombard

January 12, 2026

Service was scheduled for 10:30 am and they took the vehicle right in. Service was quick and efficient More

by Pmisset57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2026 -

Lombard Ford responded

We appreciate your kind words. We always try to be timely. Sometimes situations arise during the service department day that slows the process, but our intent is always to try our best to limit the time for our customers who wait for service. Thank you for putting your trust in our service team! Have a wonderful day! Rob Lombard President

January 12, 2026

Pleasant to deal with on the phone and in person, knowledgeable and concerned to satisfy service time. More

by driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2026 -

Lombard Ford responded

We appreciate your kind words. Our service team always try to do their best! Thank you for putting your trust in us! Have a wonderful day! Rob Lombard President Lombard Ford Inc

January 06, 2026

Purchased an extended Warranty. Very happy with the way Emma handled the transaction. Highly recommend. More

by gregdunn1958
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Allen
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Jan 07, 2026 -

Lombard Ford responded

Emma is a true professional. She knows the Ford Service Plan products very well and is always willing to answer all your questions. Lombard Ford has been selling the Ford Extended Service Products since 2002. We were one of the first in the nation to offer Ford Service Plans at discounted pricing. Our biggest attribute is that we will spend all the time needed to answer questions before and after the sale. We have helped thousands of customers over the years. We really appreciate putting your trust in us. Thank you so much for the recommendation! Rob Lombard President Lombard Ford Inc since 1982

January 05, 2026

Excellent Experience! Steve Weir spent a great deal of time explaining operating the vehicle. Mike Mann was also went over every detail of the purchase. More

by gfercodini
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mann
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Jan 06, 2026 -

Lombard Ford responded

Thank you so much for the kind words. The staff always does their best to give a good experience.! Enjoy your new truck! Have a great evening! Rob Lombard

January 03, 2026

Emma is very responsive and a pleasure to work with. purchased my extended warrantee from her. More

by oneilcon
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2026 -

Lombard Ford responded

Emma has a wealth of knowledge of the Ford Protect, Extended Service Coverage. She enjoys helping people make an educated decision when purchasing a Ford Extended Service Plan coverage. Emma and I enjoying hearing from our customers. Thank you for putting your trust in Emma and Lombard Ford. I wish you a Happy and a Healthy New Year. Rob Lombard President Lombard Ford Inc

December 31, 2025

Emma was great to work with, responsive, answered all questions and went the extra mile. I had a quote for slightly less from an online competitor for Ford Premium Care Warranty, however, went with Lomba More

by edwardpeppers
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2026 -

Lombard Ford responded

Edward, Emma understands our customers needs and always strives to make their experience with us a good one. We have prided ourselves for giving great customer service before the sale, at the time of the sale as well as after the sales to help our customers with any questions that may arise over the several years their product is in effect. Thank you so much for putting your trust in Emma and Lombard Ford Protect! Rob Lombard

December 27, 2025

We have had the privelage to work with Emma. We have bought many Lincoln vehicles and always buy ESP warranty. Emma is so kind in working up the best quotes for us. I know Granger, Flood, and ot More

by paramedic0504
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2025 -

Lombard Ford responded

Good morning, Thank you so much . We all do our best to help our valued customers. We are not a discounter but we offer full service before, during and after selling customers an ESP plan to fit your needs. We all pride ourselves in our continued service in the sale of the Ford ESP product since 2002. We appreciate your continued trust in us. Emma is very knowlegable and is alls there is assist you. Thank you once again!

December 24, 2025

Kyle was a very accommodating to my availability to have last minute service done on my 2025 E 350 RV. It was my first service for the RV and it was very quick. My wait was less than one hour. More

by DARYLBYRNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the receptionist she was great
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Jan 06, 2026 -

Lombard Ford responded

We appreciate that you chose Lombard Ford to service your RV. The service staff always tries their best to make your service experience enjoyable! Thank you so much! Rob Lombard President Lombard Ford Inc

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