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Lombard Ford
Barkhamsted, CT
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,162 reviews
Verified Customer
November 29, 2022
I decided to purchase an extended warranty for my 2020 Ford F-150. I’m an Idaho resident so I looked at what was being offered by my local Ford dealer. I also went online and came across Lombard Ford. Ford F-150. I’m an Idaho resident so I looked at what was being offered by my local Ford dealer. I also went online and came across Lombard Ford. Contacted Emma Allen by phone. She was Outstanding. Gave me all the information I needed, very pleasant, and professional. Price was the most reasonable. Followed up with a couple of e-mails and as of now I’m all set. Thank you Emma and thank you Lombard Ford. More
by TonyC
Employees Worked With
November 23, 2022
Easy to schedule, quick service and great price. High recommended utilizing their service department for any services you need. High recommended utilizing their service department for any services you need. More
by ianm21
November 21, 2022
Service was eh, Staff is pleasant. COMMUNICATION SUCKS!!!!!!!!!!!!!!!!!!!!!!! Thanks for the loaner tho, i enjoyed driving it. COMMUNICATION SUCKS!!!!!!!!!!!!!!!!!!!!!!! Thanks for the loaner tho, i enjoyed driving it. More
by babycakes2@prodigy.net
November 18, 2022
Excellent customer service, Emma is very knowledgeable and professional this was our second warranty purchase from Lombard Ford. and professional this was our second warranty purchase from Lombard Ford. More
by Rehjr
Employees Worked With
November 16, 2022
Treated fairly, very friendly, they followed through on promises, very easy car purchase, good experience promises, very easy car purchase, good experience More
by rbsenger308
Employees Worked With
November 16, 2022
Kyle makes everything easy to set up. Very accommodating. Whether my truck or car, the service dept has fixed any and every issue promptly and without fail. Repair pricing has always be Very accommodating. Whether my truck or car, the service dept has fixed any and every issue promptly and without fail. Repair pricing has always been reasonable. Great dealership with a terrific service dept. More
by nofaux
Employees Worked With
November 14, 2022
Very helpful staff Emma was great and very reasonably priced plans. I have bought all my extended warranties at this dealership priced plans. I have bought all my extended warranties at this dealership More
by rburke66
Employees Worked With
November 11, 2022
Although I live in Florida and bought my Ranger at a local Ford dealership this is my second extended Ford warranty purchased through Lombard Ford, and if I'm not mistaken, the second with Emma's outsta local Ford dealership this is my second extended Ford warranty purchased through Lombard Ford, and if I'm not mistaken, the second with Emma's outstanding customer assistance.......thanks More
by APL
Employees Worked With
November 10, 2022
Just purchased a new vehicle and decided to decline dealerships warranty and purchase this warranty instead. Emma was very pleasant to work with. She was very prompt with her responses and I felt that dealerships warranty and purchase this warranty instead. Emma was very pleasant to work with. She was very prompt with her responses and I felt that she had my best interest at heart. With her knowledge, I wad able to save a lot of money by working with her directly to purchase a plan (versus doing it on my own via website). I selected the premium plan up to 100,000. I intend to purchase another plan in the future, once this plan has expired. At this point, I feel at peace knowing that I will not have any out of pocket vehicle expenses for years to come. I look forward to being a member for as long as I can! More
by cb20012014
Employees Worked With
