Lombard Ford
Barkhamsted, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Emma is responsive and gets the job done when it comes to extended warranty and maintenance plans. She makes the process go smoothly and that is much appreciated. extended warranty and maintenance plans. She makes the process go smoothly and that is much appreciated. More
Emma was awesome this was the third time she helped me extend my warranty. Extremely Pleasant knowledgeable she remembered me. Top Notch customer service. extend my warranty. Extremely Pleasant knowledgeable she remembered me. Top Notch customer service. More
Great support from Emma in selecting my warranty that best for me. Great communication throughout the whole process. Terrific follow up by Emma to make sure I was satisficed, best for me. Great communication throughout the whole process. Terrific follow up by Emma to make sure I was satisficed, More
John was so kind and patient! I appreciated his calm assurance that all would be well. I was really upset as my car needed to be towed and AAA took 28 hrs to pick it up!!! It runs well now! Thanks to J assurance that all would be well. I was really upset as my car needed to be towed and AAA took 28 hrs to pick it up!!! It runs well now! Thanks to John also for applying Ford pass rewards!!!❤️❤️❤️❤️❤️ More
Willing to go the extra mile to figure out my problem. True team effort from everyone. True team effort from everyone. More
I can not be any more dissatisfied with Lombard Ford Service department. The past two times I have been there for the "works package" my tires did not get rotated. Even after pointing this out the res Service department. The past two times I have been there for the "works package" my tires did not get rotated. Even after pointing this out the response was dismissive and disingenuous. I have lost all trust in the service department after being charge not once but twice for services not rendered. More
Alan Katz was extremely helpful and very professional. I was disappointed that the 100+ checkpoints mentioned by Mike were not done completely. was disappointed that the 100+ checkpoints mentioned by Mike were not done completely. More
Called to get an appointment… got in quickly. They called w estimate for repair and now my car is running great w estimate for repair and now my car is running great More