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Lombard Ford
Barkhamsted, CT
1,195 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,195 reviews
May 03, 2022
Courteous, down to earth people, easy to talk to and get answers. This is our second new car at Lombard, plan to keep going at this point. answers. This is our second new car at Lombard, plan to keep going at this point. More
by sfdmsj20
Verified Customer
April 29, 2022
Great To work with the last 15 Years . We do all our EXP With Lombard Ford. We do all our EXP With Lombard Ford. More
by tparrucci
Employees Worked With
April 29, 2022
This is our second experience with Emma. That alone says how well we were treated. Friendly, 5 stars, Easy to work with, 5 stars. Knowledge of product, 5 stars. Price paid was a 10 star for That alone says how well we were treated. Friendly, 5 stars, Easy to work with, 5 stars. Knowledge of product, 5 stars. Price paid was a 10 star for the ESP plan we purchased. She knows how to retain a customer, a true professional. More
by JC
Employees Worked With
April 26, 2022
Easy to make an appointment, and they kept me fully informed about the service work and recommended future service. informed about the service work and recommended future service. More
by ctdookie
Employees Worked With
April 13, 2022
I had an issue with the web page while buying the EXP and Emma took over and helped my sign up with her directly over the phone, Thank You Emma . and Emma took over and helped my sign up with her directly over the phone, Thank You Emma . More
by John
Employees Worked With
April 07, 2022
Kyle was great with dealing with my recent recall. Also came out to explain my other car issues that I am concerned about. Also came out to explain my other car issues that I am concerned about. More
by jvaczy
April 06, 2022
I recently purchased my second ESP through Lombard Ford. Emma is such an absolute pleasure and professional to deal with! I returned to Lombard due to the first interaction I had, which was painless and eas Emma is such an absolute pleasure and professional to deal with! I returned to Lombard due to the first interaction I had, which was painless and easily executed. Emma even helped to answer a question not involving the ESP! Really exceptional treatment of the customer, which is getting harder to find today. I may just have to buy my next truck from them... Cliff G. More
by Cliff G.
Employees Worked With
April 06, 2022
everyone was very nice and informative. waiting for feedback on transfer case leak. very efficient waiting for feedback on transfer case leak. very efficient More
by JANGIOIA
April 05, 2022
Emma was very helpful with the ESP submission and answered all of my many questions. She was very knowledgeable of the coverage and made the process extremely easy. The price for the extended service answered all of my many questions. She was very knowledgeable of the coverage and made the process extremely easy. The price for the extended service plan through Lombard Ford was literally half the price compared to my local dealerships. I couldn't be happier with all the help from Emma and Lombard Ford. Thank you so much!! More
by Stealth3289
Employees Worked With
