"Wonderful to work with!!"
Betsy and Barbara are two professional, caring and very helpful people. I had a very bad experience at Torrington Ford. They helped me figure out what was going on. They even saw that I had no extended warranty which I paid for on my contract. Torrington Ford never added it on. If it wasn't for them, I would of been without any warranty. Thank you so very much!!!
"2017 MUSTANG GT"
I'm 53 years old and have been buying new cars since age 21. In all those years I've never had such a pleasant experience. So glad I found this dealership. Barbara dew help me with all my questions / photos on line and always emailed me right back. My salesman Dan Lorusso knew the answer to every question I had about the car, and is one of the nicest, most upbeat people I've met in a while. I will be buying my next car from them, well worth the hour and a half drive from New York
"A very pleasant experience!"
As long time Ford owners, our trip to Lombard dealership was a natural move once we decided to get an up to date car. Everyone from Sales and Finance we had worked with was very pleasant and helpful in answering all our questions. We found Dan very friendly, easy to work with; he also was very knowledgeable about the cars we looked at. Although we didn’t meet the detailing staff, they need to be commended for the excellent work they did in preparing the car for us – overall, a very pleasant experience!
"Lombard Ford Experience"
For the past 35 years I have purchased numerous trucks and cars from Lombard Ford. From owner, Rob Lombard, to every sales person, mechanic, service agent or office personnel, we were always extremely satisfied. I can't say enough good things about Lombard Ford and it certainly is the best car dealership I ever did business with.
"Dan LoRusso & the Lombard team are the best"
Locally owned, the owner is always there which is awesome in this world of corporate ownership. Very personal service. My salesmen, Dan LoRusso was very easy going patient & honest guy. The finance guy was brutally honest & Mr. BettigoIe is always a warm friendly face to see & Barbara rocks! Def recommend this locally owned dealership. Thank you Lombard Ford.
Other Employees Tagged:
, Mr. Bettigole & the finance guy
"Great Sales Rep"
I had the pleasure of having Dan as my sales rep. Right off the bat he made me feel comfortable as he greets you with a smile. He was very informative, knowledgeable and he made my buying experience hassle free. There was no pressure and he went above and beyond to make my deal happen. My whole experience thus far at Lombard Ford has been excellent. I will return there when I am again ready to purchase another vehicle. I would highly recommend Dan and Lombard Ford.
"Extremely happy with purchase"
Barbara Dew responded to email inquiries promptly. Dan LoRusso made sure he located the exact vehicle we wanted. Michael Mans clearly explained warranty options. Dave was very knowledgeable about accessories for Energi.
"Staff that cares"
Every interaction I have had with the folks at Lombard Ford have been excellent. Nothing but a class act! The staff make you feel like family. The service advisor, Besty Koenig, went out of her way to review my service, tell me about other services and options I had. This is no ordinary car dealership! Worth the drive from anywhere!
The internet help a lot with the purchase of the car. I would not of seen it otherwise Thanks Barbara for keeping in touch with me about the car. I would not of purchased it if you did not. The mustang looked great when we picked it up what a shine Thanks again
All three folks of the Lombard team I worked with were knowledgeable and went out of their way to answer all of my questions on the sale of my used vehicle. They worked cohesively together and explained every bit of the process.