Lombard Ford

2 hours for an oil change. Charged me $4.95 for windshield washer fluid when it was full when I got there. windshield washer fluid when it was full when I got there. More

Ford delayed the part for months but Lombard did the work quickly as soon as they got it. Thanks! quickly as soon as they got it. Thanks! More

Service could have found the problem in my 2010 sooner. Switch to selecting a new car was seamless and easy. Switch to selecting a new car was seamless and easy. More

Always a pleasure dealing with members of the Lombard team, most recently with the purchase of our leased vehicle. team, most recently with the purchase of our leased vehicle. More

Good people, Good service ,quick ,car was ready when I was told it would be, friendly sales people, And I will be going back again was told it would be, friendly sales people, And I will be going back again More

Everybody that we were involved with was incredible . Very friendly and knowledgeable . We are very pleased with our experience with this dealership .Definitely recommend them Very friendly and knowledgeable . We are very pleased with our experience with this dealership .Definitely recommend them More

My experience with Lombard Ford was extraordinary. The website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. I website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. In addition, it was straightforward to set up an appointment for a test drive. Our sales consultant Mark Jones was fantastic. He explained everything my wife and I needed to know regarding the car we were interested in detail. He is friendly and very knowledgeable. He was transparent when describing the features he thought were important when buying a vehicle. The finance manager Mike Mans was phenomenal. He is exceptionally polite and trustworthy. The level of detail of his explanations was outstanding. He went above and beyond when discussing the multiple financing options available. He puts his clients first at all times. He was genuinely interested in understanding our situation and made enormous efforts to get the best deal for us. He will not give up on you. The buying process was smooth. Mark showed us the car in detail and gave us a tutorial on everything we needed to know about the vehicle. He took the time to help us connect our phones to the car, set up essential safety features and other essential aspects that helped us understand how to take advantage of all the available features. The car model we found in their dealership had all the features we were looking for for a price below the average for other Ford dealers. If you decide to buy a car from Lombard Ford, Mike will make sure you know every single detail in the contract, warranty, car maintenance and service, and much more. After we bought our car, the CEO Rob Lombard came to meet us. He was happy to know we had bought our vehicle and congratulated us. He expressed his gratitude for us choosing his dealership and offered help with anything we may need in the future. We had such a pleasant conversation. It made us even happier to have gotten our car from them. Lombard Ford is a true family, and they will make you feel welcomed and appreciated. I am highly impressed with how much they dedicate their time to provide the best experience to their customers. It has been the most outstanding business experience I have ever had. I highly recommend anyone considering buying a Ford vehicle to take the extra time to drive to Barkhamsted, Connecticut, and get to know this wonderful place. More