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Lombard Ford
Barkhamsted, CT
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,166 reviews
July 27, 2021
we love the people at Lombard Ford which includes the owner. We have been buy our vehicles from them since 1997 when we purchased our first vehicle a 1996 ford pickup. We we had issues with our 2015 Ford owner. We have been buy our vehicles from them since 1997 when we purchased our first vehicle a 1996 ford pickup. We we had issues with our 2015 Ford Edge. They stepped up to the plate and corrected the problem. Thanks again Lombard Ford. More
by dcoons3
Verified Customer
July 27, 2021
Excellent service the whole transaction of getting an extended warranty was excellent inspection of vehicle took 24 hours The whole process took two days would highly recommend extended warranty was excellent inspection of vehicle took 24 hours The whole process took two days would highly recommend More
by Coytotes
Employees Worked With
July 27, 2021
I purchased extended warranty for my 2018 F150 Platinum. Emma provided numerous coverage and pricing options. I appreciate the care and time that Emma took to make process as easy and convenient as possible Emma provided numerous coverage and pricing options. I appreciate the care and time that Emma took to make process as easy and convenient as possible. More
by JerryZ
Employees Worked With
July 23, 2021
I’ll make it simple. Recently 7-2021 I purchased my second extended warranty for a 2017 Escape. Emma made the process very easy. She listened and understood what I had to say, and added her own recomme second extended warranty for a 2017 Escape. Emma made the process very easy. She listened and understood what I had to say, and added her own recommendations where appropriate. I’m very comfortable with the end result. Rich More
by rrichards46
Employees Worked With
July 22, 2021
Sadly, after 5 years of candidly, going out of my way to being a LOYAL, GRATEFUL and APPRECIATIVE customer of Lombard (Service dept), I will absolutely NO LONGER will be conducting any business with Lombard being a LOYAL, GRATEFUL and APPRECIATIVE customer of Lombard (Service dept), I will absolutely NO LONGER will be conducting any business with Lombard. It is really a pity and candidly insulting how they conducted themselves during my last (religiously and maniacally adhered to) 4k "the Works" package. The only person I will miss is Henry. No question, I will never go back. More
by Dave Parker
July 18, 2021
Did not receive the summary I was used to receiving at checkout like we used to, It would have been nice. Just saying. OK OK checkout like we used to, It would have been nice. Just saying. OK OK More
by BRZOSKA_JOSEPH_J
Employees Worked With
July 16, 2021
Lombard Ford has a good owner and good people that work in the service department and in every other department. Got the car fixed an in a timely manner in the service department and in every other department. Got the car fixed an in a timely manner More
by EDWADOWSKI
July 14, 2021
Excellent service. Prompt, courteous & professional. Great service & Sales dept. and after sale service., I highly recommend this Dealership as Mgt. is very accommodating & concerned as well Great service & Sales dept. and after sale service., I highly recommend this Dealership as Mgt. is very accommodating & concerned as well More
by bill.strand
July 10, 2021
Very friendly. Excellent workmanship. On time completion of service. More than happy with service dept. Look forward to dealing with Lombard Ford in the near future. of service. More than happy with service dept. Look forward to dealing with Lombard Ford in the near future. More
by albertap14
July 09, 2021
Despite being a busy operation, all members of the Lombard service department take the time to answer questions and make sure that customer needs are met. Manager Drew always is accessible, and Polly Lombard service department take the time to answer questions and make sure that customer needs are met. Manager Drew always is accessible, and Polly helped make sure that I received the car work needed. On a previous visit, Service Department consultant John and tech Jesse also provided excellent service. More
by Scott
