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Lombard Ford
Barkhamsted, CT
1,126 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,126 reviews
Verified Customer
Helpful April 23, 2021
Very friendly and quality work! Scheduling was easy and they were super accommodating to my personal schedule. Overall the experience was great! I will be back. they were super accommodating to my personal schedule. Overall the experience was great! I will be back. More
by sam06790
Employees Worked With
Ben McPhail , Polly Brancato
April 22, 2021
Service department is great. Everyone is knowledgeable and polite. We have done business with Lombard Ford for many years and wouldn’t go anywhere else. and polite. We have done business with Lombard Ford for many years and wouldn’t go anywhere else. More
by ETIBBETS
April 22, 2021
Worst ever! No communication/never returning calls! Vehicle in 4x longer than they say always always blaming waiting for parts or waiting for approval of warranty! Vehicle in 4x longer than they say always always blaming waiting for parts or waiting for approval of warranty! More
by Dissatisfied customer
April 22, 2021
What a great group! From Service Technician to Customer Service. I will always return to Lombard Ford for all my future auto and truck needs. Service. I will always return to Lombard Ford for all my future auto and truck needs. More
by LBODAMER
April 19, 2021
Great and polite people to work with throughout my whole experience. From start to finish the staff and especially Barbara Dew helped me very much experience. From start to finish the staff and especially Barbara Dew helped me very much More
by ofpd10
April 16, 2021
Polly really goes all the way to ensure cutomer service is at its best I couldnt expect more a more courteous and helpful person to help with the service of my ford trucks is at its best I couldnt expect more a more courteous and helpful person to help with the service of my ford trucks More
by C.serv01
April 15, 2021
Great service department! The mechanics are great and do a wonderful job on your vehicle. The employees are very friendly and caring. The prices are reasonable too. Just an awesome experience! a wonderful job on your vehicle. The employees are very friendly and caring. The prices are reasonable too. Just an awesome experience! More
by FAYLEE0538
Employees Worked With
April 14, 2021
Lombard has a knowledgeable and friendly staff who can always address our needs in a timely fashion. They communicate with us and we have received great service. always address our needs in a timely fashion. They communicate with us and we have received great service. More
by Jamie P
Employees Worked With
Polly Brancato, Mark Hoxie
