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Lombard Ford
Barkhamsted, CT
1,171 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,171 reviews
April 01, 2021
Just want to say . Wonderful experience. Loved the car I bought and to be honest. Dan loruzzo Sold the car . I would have walked out .,Great guy.. Thanks Dan for bringing a dream come true... bought and to be honest. Dan loruzzo Sold the car . I would have walked out .,Great guy.. Thanks Dan for bringing a dream come true... More
by hagottier
Employees Worked With
Daniel LoRusso
March 31, 2021
I was very pleased with the service I received.Everyone was polite and helpful. The service was excellent.I would highly recommend Lombard Ford to family and friends. was polite and helpful. The service was excellent.I would highly recommend Lombard Ford to family and friends. More
by flimbo_5
Verified CustomerEmployees Worked With
Other Employees :
Mike Mans, Mark Jones, Daniel LoRusso, Barbara Dew, Jeff Ingraham
March 26, 2021
I am very pleased with my new purchase. My salesperson I am very pleased with my new purchase. My salesperson Barbara Dew was great and overall process was satisfying. Only complaint if any was transactio I am very pleased with my new purchase. My salesperson Barbara Dew was great and overall process was satisfying. Only complaint if any was transaction time reviewing paperwork, warranty, etc. maybe I was just anxious to drive my new vehicle. Thanks again! Highly recommend Lombard Ford in New Hartford CT More
by reelmarketers
Employees Worked With
Barbara Dew, Barbara Dew
March 24, 2021
Polly has been very helpful and pleasant to deal with. She took the time to carefully review the work needed on my truck and explain my options. She took the time to carefully review the work needed on my truck and explain my options. More
by wahlr
Employees Worked With
Polly Brancato
March 24, 2021
Excellent service - was in and out earlier than expected. Very friendly - professional demeanor. Provided all the information I needed and was super helpful around the billing. Well done. Very friendly - professional demeanor. Provided all the information I needed and was super helpful around the billing. Well done. More
by Speed with Safety
March 22, 2021
We were soo pleased with Polly and our venture of repairs to our vehicle, 2009 Lincoln, MKS. Our treatment, quote and results made us very pleased to choose Lombard Ford. Very professional and assuring that to our vehicle, 2009 Lincoln, MKS. Our treatment, quote and results made us very pleased to choose Lombard Ford. Very professional and assuring that they would take good care of us. She did and your mechanics expertise, seem to have resolved all issues. I will drive today, hubby drove yesterday. We will confirm to you later today. Very sure we'll visit for future needs.( not for this again, but in case of other needs) Such a pleasure! More
by sarex2011
Employees Worked With
Polly Brancato
March 19, 2021
Very Helpful and was true to her word on everything! I purchased and ESP for a car I bought at another dealer and it was as smooth as it could be TY purchased and ESP for a car I bought at another dealer and it was as smooth as it could be TY More
by KevinO
Employees Worked With
March 18, 2021
Quick and prompt service and a super friendly support staff who fit my service into my schedule. I will definitely come back again and again. staff who fit my service into my schedule. I will definitely come back again and again. More
by PASCHWANKA
March 17, 2021
Emma helped me get a long term service contract for my new Mustang. here are the details of her work for me. 1) She is a very patient person, getting the facts I needed when I needed them. 2) She new Mustang. here are the details of her work for me. 1) She is a very patient person, getting the facts I needed when I needed them. 2) She answered all my questions in a very timely manner. 3) Most important, she got me a combination of price and service that I couldn't be more pleased with. Basically I believe she is one of the best people to guide anyone thru this process. I can't say anything about the rest of dealership because Emma is the only person I dealt with. However, if the rest of the staff is like Emma, Lombard Ford should be your first choice to buy and take care of your new Ford vehicle. More
by dean
Employees Worked With
March 09, 2021
Lombard Ford really goes the extra mile to make sure that my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. More
by CURLEYST
Employees Worked With
Polly Brancato
