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Lombard Ford
Barkhamsted, CT
1,124 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,124 reviews
December 08, 2023
Kyle is very professional & helpful. Answered all questions and keep me fully informed on service & subsequent repairs. Answered all questions and keep me fully informed on service & subsequent repairs. More
by MCCLEANJK
Verified CustomerEmployees Worked With
Helpful December 08, 2023
Emma is absolutely a great person to work with. She provides excellent and I mean EXCELLENT professional customer service. I have purchased or renewed several ESP plans through her at Lombard For She provides excellent and I mean EXCELLENT professional customer service. I have purchased or renewed several ESP plans through her at Lombard Ford and have been overly pleased with her knowledge and experience. She is responsive and thorough in her work. Thank you Emma! More
by Steven
Employees Worked With
December 02, 2023
Exceptional customer service. I’d have to say that Emma did an excellent job of explaining everything & helping with discounts. I’ll be sure to contact her for future purchases. I’d have to say that Emma did an excellent job of explaining everything & helping with discounts. I’ll be sure to contact her for future purchases. More
by Jefferson
Employees Worked With
November 27, 2023
These guys are great. I had a really bad situation and explained it to them. They understood, fit my vehicle in, and got it done before the holiday weekend. I can’t thank I had a really bad situation and explained it to them. They understood, fit my vehicle in, and got it done before the holiday weekend. I can’t thank them enough! More
by troyfalter
Employees Worked With
November 22, 2023
A as usual pleasant experience. Responsive to my questions and willing to get the job done right. Responsive to my questions and willing to get the job done right. More
by valerie159
November 18, 2023
Lombard identified the problem immediately and made a timely repair. I still experience a faint smell of coolant, which I hope will dissipate over time. timely repair. I still experience a faint smell of coolant, which I hope will dissipate over time. More
by PJGAHEBERT
Employees Worked With
November 13, 2023
Lombard Ford is always the best. Everyone is knowledgeable and courteous. Excellent service as always. Everyone is knowledgeable and courteous. Excellent service as always. More
by jtibbets
November 13, 2023
Wonderful customer service and attention by service team to resolve the issue quickly and professionally! to resolve the issue quickly and professionally! More
by RYAN181124
November 09, 2023
Emma was great to work with, she had a lot of patience and answered all my questions... I wish all customer service representatives were more like her... and answered all my questions... I wish all customer service representatives were more like her... More
by ilancry71
Employees Worked With
November 02, 2023
I just purchased a Premium Care Extended Warranty for my Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Brand New Ford Explorer via Lombard's Online Website. My experience has been outstanding. Emma, Jack and Lombard Ford were "firing on all cylinders". Their Pricing was Economical while their Old Fashion Customer Service would make Henry Ford Proud. It may be an online transaction but Emma and Jack took the time to answer all my questions. Best Regards Angela of Long Island More
by Happy in Long Island
