Lombard Ford

Horrible epexperince,vehicle purchased was completely misrepresented.When I attempted to discuss the condition of the front spoiler,Mark Jones was admittedly disingenuous and back tracked.I would never r misrepresented.When I attempted to discuss the condition of the front spoiler,Mark Jones was admittedly disingenuous and back tracked.I would never recommend this dealership to anyone. More

Emma was extremely helpful, friendly and professional. She explained my extended warranty and made it an easy process. No pushy salesmanship, just the way it should be done ! She explained my extended warranty and made it an easy process. No pushy salesmanship, just the way it should be done ! More

I searched the market high and low, and found exactly what I was looking for at Lombard Ford. I initially reached out via online channels and Barbara Dew assisted me with grace and expertise. If you are what I was looking for at Lombard Ford. I initially reached out via online channels and Barbara Dew assisted me with grace and expertise. If you are looking for a certified, used Ford (as I was), I highly recommend you purchase your vehicle from Lombard. Ask for Barbara, my experience suggests that she will take great care of you. More

Emma is very helpful and professional. She has helped me in the past with an extended service plan and now with a maintenance plan. I have referred other to Lombard and Emma for their warranty needs. in the past with an extended service plan and now with a maintenance plan. I have referred other to Lombard and Emma for their warranty needs. More

I was in the market for a used (2-3 year old) F150 with some specific options and looked into some interesting choices. But found that Lombard Ford had stock that came close to what I wanted, so I went to some specific options and looked into some interesting choices. But found that Lombard Ford had stock that came close to what I wanted, so I went to visit. It’s a small, “rural” dealership. The atmosphere was a little restricted due to Covid, as you would expect. But they have a good eye for finding, preparing and presenting well maintained used vehicles (at least what I looked at). This truck is CPO… it shows well and I’m pretty confident that it has been thoroughly inspected and maintenance is up to date. As some have commented, Lombard’s price is a bit high and they presented the vehicle as a no-haggle price. But once beyond that, it was a no-pressure, friendly and helpful purchase. I was originally planning to do a trade with my high miles Tacoma (with issues), but I found that CarMax, AutoNation and Vroom all offered substantially higher (minimum of 14% more) outright purchase price. It made shuffling vehicles a little more difficult but economically worth selling the Tacoma to CarMax…we’ve sold 4 vehicles in recent years to CarMax and those transactions have been financially rewarding and stressless (though Covid made the process a little different this time). Barbara Dew did a great job presenting their vehicle as well as providing and ultimately coordinating several options of how best to manage the logistics of picking up the truck and getting it home (2 hours away). She also made sure I’m comfortable with the vehicle before and after I left and did a nice job of keeping in touch as I asked questions during my decision process. More

Emma was very helpful and explained all my options. She is very knowledgeable about the extended warranty plans from Ford ESP. We discussed the plans and I returned her call the following day. Emma was g is very knowledgeable about the extended warranty plans from Ford ESP. We discussed the plans and I returned her call the following day. Emma was great to work with. I will recommend Emma to family and friends. More

I have not bought a car but I have bought several extended warranties. I have dealt with Emma on almost everyone. She is very helpful and Pleasant to talk to. I would go to her for all of my ford ext extended warranties. I have dealt with Emma on almost everyone. She is very helpful and Pleasant to talk to. I would go to her for all of my ford extended warranties thanks Emma great job More

We cancelled one warranty and purchased a new Ford ESP warranty on a different vehicle. Emma made it smooth and easy. This is the fourth extended warranty we have purchased through Lombard Ford and we cou warranty on a different vehicle. Emma made it smooth and easy. This is the fourth extended warranty we have purchased through Lombard Ford and we couldn't be more pleased with the service and value. More

Bought my first car in 25 years and could not be happier! Rob and his staff are the absolute BEST! From start to finish Lombard Ford was simply amazing! I got the best deal on a car and could not be happi Rob and his staff are the absolute BEST! From start to finish Lombard Ford was simply amazing! I got the best deal on a car and could not be happier and Lombard Ford did so much to help me out it was the best car purchasing experience I could have imagined! Looking forward to a life long relationship with Lombard Ford! More

Always a pleasure dealing with Emma ! She knows the product , explains options so I understand , and always sells it for a great price ! Thanks again ! product , explains options so I understand , and always sells it for a great price ! Thanks again ! More