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Lombard Ford
Barkhamsted, CT
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,166 reviews
February 09, 2019
Great experience at Lombard Ford! Highly recommend anyone looking for a new vehicle go see Dan LoRusso at Lombard Ford - Dan was so helpful and he worked SO hard to find me the PERFECT Highly recommend anyone looking for a new vehicle go see Dan LoRusso at Lombard Ford - Dan was so helpful and he worked SO hard to find me the PERFECT car for my budget and needs. He was exactly the kind of helpful & honest car salesman you hope for when you are old like me :) I am very grateful to have found this dealership, I could not possibly have been more happy with my entire experience here and my NEW CAR!!! THANK YOU DAN!!! I love my car! More
by Grandma Pat
Employees Worked With
Daniel LoRusso
February 08, 2019
Great office crew Very helpful in the office, they were quick to keep me updated on my car's progress. My car was in and fixed very promptly, and they even helped to s Very helpful in the office, they were quick to keep me updated on my car's progress. My car was in and fixed very promptly, and they even helped to save me on cost a bit! More
by ck92
Employees Worked With
Betsy Koenig
February 08, 2019
Ford Edge Brake Service Brought my 2013 Ford Edge in for ABS brake issue and the service dept. found a leak in both the master cylinder as well as the ABS control. Both were Brought my 2013 Ford Edge in for ABS brake issue and the service dept. found a leak in both the master cylinder as well as the ABS control. Both were replaced under extended warranty, and Betsy kept in contact with me by phone during the entire process to keep me updated as to the progress. The friendly atmosphere of the entire service department is what keeps me coming back. Jeff, yo have a dynamic team there! More
by Bruce
Employees Worked With
Betsy Koenig
February 06, 2019
Exceptional customer service Betsy provides exceptional customer service in a friendly manner. She took the time to explain what services were performed on the car in an understan Betsy provides exceptional customer service in a friendly manner. She took the time to explain what services were performed on the car in an understandable way. More
by dlkosior
Employees Worked With
Betsy Koenig
February 04, 2019
great dealership the team at Lombard Ford did a great job , i live a hour away and could not find a local dealer that compares . it was worth the drive the team at Lombard Ford did a great job , i live a hour away and could not find a local dealer that compares . it was worth the drive More
by jerry1234
January 30, 2019
Honesty Steve Knox was honest and fair with my wife Excellent service in a timely and a professional manor. would highly recommend Lombard Ford services. Than Steve Knox was honest and fair with my wife Excellent service in a timely and a professional manor. would highly recommend Lombard Ford services. Thank you More
by Gerard
Employees Worked With
Steve Knox
January 30, 2019
Superb Recently purchased another Ford Truck 150 , 2019, drives like a Car, Gorgeous.While we were at Lombard Ford making arrangements with Mr. Jones regar Recently purchased another Ford Truck 150 , 2019, drives like a Car, Gorgeous.While we were at Lombard Ford making arrangements with Mr. Jones regarding Truck, saw a Mustang. Needless to say, that was another purchase. Lombard Ford Associates, other than being a warm friendly group of individuals, they are efficient, explain in detail everything you need to know about the vehicle you are purchasing and follow up on Service,etc. More
by Trucky
Employees Worked With
Mark Jones
January 22, 2019
Good job Steven was very helpful and diligent in explaining what needed to be done to my truck. I felt he was fair and polite. I would send my family to this d Steven was very helpful and diligent in explaining what needed to be done to my truck. I felt he was fair and polite. I would send my family to this dealership as opposed to the Ford shops closer to me. More
by Hawk69
Employees Worked With
Steve Knox
January 17, 2019
for Dan Dan was friendly and easy to talk to. He gave us time to read the info he provided and then answered all our questions. He knew the car we were int Dan was friendly and easy to talk to. He gave us time to read the info he provided and then answered all our questions. He knew the car we were interested in and took care of adding the car to our insurance policy while we were there. Dan.....thank you for the 'surprise' when we got into our new car today!! Diane & Brian More
by escape#2
Employees Worked With
Mike Mans...thank you for the work you did to finalize the purchase and for your clear explanations of all the details...especially the additional warranties. I was a pleasure meeting Rob Lombard., Daniel LoRusso
January 15, 2019
Emma Allen was fantastic, helpful, friendly, knew the products and explained them to me, her follow up was fantastic. If everyone at Lombard is as helpful as was fantastic, helpful, friendly, knew the products and explained them to me, her follow up was fantastic. If everyone at Lombard is as helpful as she is and puts the customer first you must be a top rate dealer. Sorry I live in Virginia. Sandra Moore More
by SANDY
