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Lombard Ford

Barkhamsted, CT

4.9
1,219 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford you want. At Lombard Ford, we offer a searchable online inventory of new Ford vehicles in Connecticut, along with well-maintained Certified Preowned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,219 reviews

January 14, 2025

Very courteous, and knowledgeable about vehicle. Explained all the features and demonstrated them , even working with is to make sure we got it right. Would recommend this dealership to friends More

by johnfarmerpfd23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Visit for an unexpected breakdown. Got us back on the road in an Excellent timeframe. Appreciate the support during this! More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Paris
Jan 06, 2025 -

Lombard Ford responded

We are pleased that you are happy and that is all that matters to us. Glad we could help.

December 12, 2024

My opinion and response for the staff and services I work with and receive from Lombard Ford has not changed in last 6 years that I’ve been dealing with them - They are a pleasure to work with, not only on t More

by JDC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Manns, Drew Paris
Dec 13, 2024 -

Lombard Ford responded

We can't thank you enough for your business and your kind words. We appreciate any feed back from our customers. As far as the chairs go, we bought a few new ones a couple years ago but unfortunately they do get worn. We did remove the coffee machine during COVID a few years ago in order to keep our customers safe and we attempt to stay safe. Should you wish to have coffee, we do have a coffee maker. Mrs. Lombard feels its less "germy" for the employees to provide you with a cup of coffee. Should any one like a cup, simply ask any of us and we will be glad to make it for you. Be safe over the holidays and we'll see you in the new year!

November 27, 2024

Been doing business with them for years. This service problem took longer than expected but they had the expertise to solve it. Kyle is personal and informs me on updates for repairs. More

by LOOKINGFORMOOSE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lombard Ford responded

We've appreciated your business over the years. Sorry it took a little longer than expected. Glad to hear Kyle kept you appraised during the wait. Thanks for the review. We hope next time we can get all Five stars. Enjoy your holidays and be safe. Your friends at Lombard Ford

November 25, 2024

Very friendly and attentive in the service department. Had to wait a little longer than expected for a standard 30K mileage maintenance but the quality of work was excellent. More

by albertap14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Lombard Ford responded

Regrettably sometimes the service takes a little longer than expected, but we appreciate that you think the quality of work was excellent. We'll try to do better with the wait time next time you visit. Thank you for your patronage. Wishing you happy holidays. Your friends at Lombard Ford

November 22, 2024

Happy Thanksgiving to a great organization! We all have a lot to be thankful for More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lombard Ford responded

Thank you Gerry for thinking about us. We DO have a lot to be thankful for and we wish you a Happy Thanksgiving as well. Your friends at Lombard Ford.

November 19, 2024

Always a pleasure working with Lombard Ford service dept, honest, efficient and friendly! I always use Lombard for my service needs. More

by MARKEY.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lombard Ford responded

We truly appreciate you using us for your service needs. It's a pleasure to have a satisfied customer such as yourself. Enjoy your holidays. Your friends at Lombard Ford

November 11, 2024

Very Happy with the experience. Jeff and Mike were very professional and courteous. We will be back. Thnaks! Chris and Teri Riley More

by chris.riley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Lombard Ford responded

We're so glad you found your experience with us to be pleasant. We do thrive to treat all our customers with the best service. It was certainly a pleasure to have met you both. We hope you enjoy your newly acquired vehicle for many years. Take care. Your friends at Lombard Ford

November 05, 2024

The service team at Lombard is top notch. They were ready for my appointment and handled everything as planned. I was able to get back on the road a few minutes early. I travel an hour to uti More

by Bill G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Paris
Nov 06, 2024 -

Lombard Ford responded

You're a favorite of ours. We appreciate your business and your attitude. We hope we'll be here for a long, long time and you will as well. Stay safe Bill! Your friends at Lombard Ford

October 11, 2024

always does an excellent job with my service appointments. Completes what was asked for and delivers my vehicles back when promised. More

by williamgreenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Lombard Ford responded

Thank you William for the great review. We appreciate your business as well as you taking time out of your day to share your opinion of our Service Dept. Your friends at Lombard Ford

Oct 14, 2024 -

williamgreenberg responded

Always a great service experience at Lombard Ford!

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