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Lombard Ford
Barkhamsted, CT
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,166 reviews
September 04, 2018
Hassle-free experience Mark was a true professional by answering all of my questions and following up exactly when he said he would....he even had the car ready two days ahe Mark was a true professional by answering all of my questions and following up exactly when he said he would....he even had the car ready two days ahead of schedule! Nice to know that this caliber of sales professional still exists in today's world. More
by CsP
Employees Worked With
Mark Jones
August 31, 2018
ESP PLAN PURCHASE After confusing myself surfing the internet, I talked to Emma on the phone. She clearly explained my options and various pricing and made sure I got t After confusing myself surfing the internet, I talked to Emma on the phone. She clearly explained my options and various pricing and made sure I got the plan that was right for me. She's frien DC ly, knowledgeable and so helpful. If you ever need to purchase an extended Ford backed warranty, do yourself a favor and call Emma. Sh'll make sure you get the right plan for you. More
by Gracie
Employees Worked With
August 30, 2018
Ford ESP Renewal I have worked with Emma for 6+ years on a Ford ESP Renewals for my Ford Fusion. She is a great asset to the dealer and I appreciate her diligence an I have worked with Emma for 6+ years on a Ford ESP Renewals for my Ford Fusion. She is a great asset to the dealer and I appreciate her diligence and efforts in making my ESP renewal purchases throughout the years a smooth transaction. Thank you Emma !! More
by RLFCPA01
Employees Worked With
August 30, 2018
Always a good service experience! Betsy is always very thorough, explains everything in layman's terms, and even what to expect for upcoming service. Definitely an asset to the company Betsy is always very thorough, explains everything in layman's terms, and even what to expect for upcoming service. Definitely an asset to the company! More
by ts05909
Employees Worked With
Betsy Koenig
August 30, 2018
key code I went in to Lombard ford on a Saturday morning for a door code. Steve Knox had helped me and he said it would be no problem. He got me the code and s I went in to Lombard ford on a Saturday morning for a door code. Steve Knox had helped me and he said it would be no problem. He got me the code and sent me on my way he was very helpful and pleasant to deal. And because of him and my experience with him i will be back when every in the area. More
by jarrano1
Employees Worked With
Steve Knox
August 30, 2018
Excellent Dan was very knowledgeable and helped me in making my decision. I was unsure as to purchasing a used or new vehicle. I believe I made the right deci Dan was very knowledgeable and helped me in making my decision. I was unsure as to purchasing a used or new vehicle. I believe I made the right decision and I’m extremely happy with my new vehicle. Betsy had provided me with Dan’s card when I was in for a previous repair. Little did I know he was the one who greeted me in the parking lot. Mike was also great to work with. I had very little to do. I couldn’t believe how fast the process was. Great teamwork Lombard! More
by Mirielleb
Employees Worked With
Mike Mann, Betsy Koenig, Daniel LoRusso
August 27, 2018
Best price for ESP Lombard ford had the best price for the ESP plans. Emma was very knowledgeable and helpful in my purchase of the ESP premium plan. Would highly recomm Lombard ford had the best price for the ESP plans. Emma was very knowledgeable and helpful in my purchase of the ESP premium plan. Would highly recommend. More
by Mlong82
Employees Worked With
August 24, 2018
Nice Experience I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. I've worked with Emma several times in the past. Always a good experience. More
by jlrlee
Employees Worked With
August 22, 2018
BEST OF THE BEST!!! We have been buying from Lombard Ford for over 25 years. We now send my daughter and son-in-law there as well! We like them because we trust them to g We have been buying from Lombard Ford for over 25 years. We now send my daughter and son-in-law there as well! We like them because we trust them to get a great price and to take care of us after the sale! Mark Jones is the best salesman offering us his honesty and extensive knowledge. Never feel pressured or stressed! We always use there service dept. and they are excellent as well! We have never had any problems and go out of their way to take care of us. So from sales to service you can't go wrong so why go anywhere else!! Thank you Lombard!!! More
by Nunzio123
Employees Worked With
Mark Jones
August 21, 2018
mustang The internet help a lot with the purchase of the car. I would not of seen it otherwise Thanks Barbara for keeping in touch with me about the car. I The internet help a lot with the purchase of the car. I would not of seen it otherwise Thanks Barbara for keeping in touch with me about the car. I would not of purchased it if you did not. The mustang looked great when we picked it up what a shine Thanks again More
by cindy
Employees Worked With
Mike Mans, Daniel LoRusso, Barbara Dew
