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Lombard Ford

Barkhamsted, CT

4.9
1,220 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford you want. At Lombard Ford, we offer a searchable online inventory of new Ford vehicles in Connecticut, along with well-maintained Certified Preowned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 505 service reviews

July 03, 2026

Great friendly and informative customer service. Price was decent. Great communication to keep us informed of the status. More

by LF_DONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Crespo-Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mcleod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Lombard Ford responded

Thank you for the kind words. Our Service Team tries their best each and every day to do help our customers. We appreciate the trust put in us to take care of your vehicle. Have a wonderful balance of your Holiday weekend! Rob Lombard President Lombard Ford Inc.

June 12, 2026

Emma was very knowledgeable, friendly and professional. I renewed my original Ford Protect Plan. Very satisfied with the coverage and service I have received! More

by John S.
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Lombard Ford responded

Hello John, Thank you for the kind words. Emma is certainly extremely knowledgeable on all of the Ford Protect Plans and is always willing to take as much time as is needed to explain and well as recommend what our Ford Protect Customers need as well as don’t need. When you add that she is extremely pleasant to speak with, helps make our customers experience a pleasure. We all appreciate the trust you have in Emma. Have a wonderful weekend! Rob Lombard President Lombard Ford Inc.

June 01, 2026

Very accommodating, fixed the truck same day, and gave me a loaner car. Highly recommended More

by hockeyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Crespo-Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Lombard Ford responded

We appreciate your kind words. Rene is brand new to the Service Department. She has been at it for a few months and is doing very well. This will make her day! We always strive to make our customers happy! Have a great day! Rob Lombard President Lombard Ford Inc.

May 07, 2026

We were very satisfied with the service and the way we were treated and how quickly our vehicle was taken care of More

by JOHNRELL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mcleod
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lombard Ford responded

Hi John, Our team appreciates the kind words. Every one here tries their best every day to help our customers, from our sales, service, part department and all or office staff. Thank you for putting your trust in us. Rob Lombard President Lombard Ford Inc

May 02, 2026

Always a pleasure at Lombard Ford. I’ve been buying vehicles from them since I was 19 years old. Great service great staff. More

by ajuhlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Crespo-Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mcleod
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Lombard Ford responded

We all appreciate your kind words and truly enjoy all of our customers. Having you as a long-term customer is our greatest satisfaction for our team. We appreciate all the trust you have put in us over the years. Have a wonderful remainder of your weekend! Rob Lombard President Lombard Ford Inc

April 24, 2026

Always a pleasure. Comfy waiting room. Nice employees. Very nice restroom. I will always go back to Lombard Ford for my service. More

by ajuhlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Crespo-Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mcleod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2026 -

Lombard Ford responded

Thank you for kind words. For the last 44 years we have had the same goal, to be kind to all of our customers and to make the whole experience from Sales, Service, Parts and our office to be the highest level of service we can give.. I always tell our team to treat customers exactly the way they would like to be treated. We appreciate the trust you have put in us. Have a wonderful day! Rob Lombard President Lombard Ford Inc

April 21, 2026

Thank you for getting back with us and helping us through the process appreciate your customer service thank you More

by ikechalambaga
Recommend Dealer
Yes
Apr 22, 2026 -

Lombard Ford responded

You are very welcome! Our service team does their best every day to help everyone. We all appreciate the trust you have in us! Rob Lombard President Lombard Ford Inc

April 02, 2026

Renewed my ESP plan with Emma, again. She is absolutely the best to work with! Knowledgeable, friendly, professional, just the definition of customer service at it's best. I really cannot More

by Matt W
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Lombard Ford responded

Hi Matt, We appreciate your kind words. Emma knows the Ford ESP’s very well and customers love speaking with her over the years. She has been in this position for us for 15 years and has many loyal customers. Thank you again so much! Have a wonderful Day. Rob Lombard President Lombard Ford Inc. LombardFordProtect.com

March 31, 2026

Once again, Emma has been a great help in extending our vehicle's ESP plan. She is a great asset to your company, and the main reason we have multiple ESP's through Lombard Ford. More

by Ron Westover
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Lombard Ford responded

Hello Ron, Thank you for your kind words. Emma certainly knows the ESP Plans and is always willing to help explain the best plans for our customers needs. We really appreciate the trust you put in Emma and our Dealership. Have a wonderful day. Rob Lombard President Lombard Ford Inc

March 23, 2026

I can always rely on the service provided at Lombard. T They are thourough and efficient. More

by ROSELEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Crespo-Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mcleod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2026 -

Lombard Ford responded

Hi Roselee, Sorry I missed you in service the other day. Thank you so much for your trust and faith in us over the Decades! Hugs to all! Rob

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