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Lombard Ford

Barkhamsted, CT

Overview
Employees
Reviews
Vehicles
4.8
1,202 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 490 service reviews

January 21, 2026

Always a pleasure having my F 150 serviced at Lombard Ford. They call if they notice anything that was not in scope for approval. Work is done quickly and through. Highly recommend them More

by michael reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Lombard Ford responded

Hello Michael, Thank you so much for putting your trust in us. The service team always trys their best to meet our customers needs. We appreciate you! Thank you. Rob Lombard President

January 19, 2026

Lombard Ford always wants their customers to leave completely satisfied and wanting to do business with them again. More

by JHEDUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob in service...Mike in finance
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Jan 20, 2026 -

Lombard Ford responded

Hi Jean and Bob, Thank you so much. It has a oleasure having you both as my customer for over 4 decades! See you soon! Rob Lombard

January 12, 2026

Service was scheduled for 10:30 am and they took the vehicle right in. Service was quick and efficient More

by Pmisset57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Lombard Ford responded

We appreciate your kind words. We always try to be timely. Sometimes situations arise during the service department day that slows the process, but our intent is always to try our best to limit the time for our customers who wait for service. Thank you for putting your trust in our service team! Have a wonderful day! Rob Lombard President

January 12, 2026

Pleasant to deal with on the phone and in person, knowledgeable and concerned to satisfy service time. More

by driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2026 -

Lombard Ford responded

We appreciate your kind words. Our service team always try to do their best! Thank you for putting your trust in us! Have a wonderful day! Rob Lombard President Lombard Ford Inc

January 06, 2026

Purchased an extended Warranty. Very happy with the way Emma handled the transaction. Highly recommend. More

by gregdunn1958
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Allen
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Jan 07, 2026 -

Lombard Ford responded

Emma is a true professional. She knows the Ford Service Plan products very well and is always willing to answer all your questions. Lombard Ford has been selling the Ford Extended Service Products since 2002. We were one of the first in the nation to offer Ford Service Plans at discounted pricing. Our biggest attribute is that we will spend all the time needed to answer questions before and after the sale. We have helped thousands of customers over the years. We really appreciate putting your trust in us. Thank you so much for the recommendation! Rob Lombard President Lombard Ford Inc since 1982

January 05, 2026

Excellent Experience! Steve Weir spent a great deal of time explaining operating the vehicle. Mike Mann was also went over every detail of the purchase. More

by gfercodini
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mann
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Jan 06, 2026 -

Lombard Ford responded

Thank you so much for the kind words. The staff always does their best to give a good experience.! Enjoy your new truck! Have a great evening! Rob Lombard

December 24, 2025

Kyle was a very accommodating to my availability to have last minute service done on my 2025 E 350 RV. It was my first service for the RV and it was very quick. My wait was less than one hour. More

by DARYLBYRNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the receptionist she was great
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Jan 06, 2026 -

Lombard Ford responded

We appreciate that you chose Lombard Ford to service your RV. The service staff always tries their best to make your service experience enjoyable! Thank you so much! Rob Lombard President Lombard Ford Inc

December 11, 2025

Have bought two extended warranties from Lombard ford online for other cars. The salesmen at local dealers do not know the details about the extended warranties my salesmen said I recommend what I call More

by denken14
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2026 -

Lombard Ford responded

We really appreciate making Lombard Ford your choice to buy your Ford Extended Service Contracts. I am proud to say we were one of the first Ford Dealers in the Nation back in 2002 when we started offering discounted prices on Ford Service Contracts. Emma has been with us for a long time and she is a true professional. Thank you so much! Rob Lombard President Lombard Ford Inc

December 02, 2025

Routine oil change, tire rotation and checks were thorough and done quickly. Will schedule services here in the future. More

by blasttyrant1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2025 -

Lombard Ford responded

We really appreciate you kindness. Our service team always try's their best every day. Thank you so much for putting your trust in us! Rob Lombard President Lombard Ford Inc

November 12, 2025

Service and Parts Depts are awesome! Responsive to your calls and needs; always going beyond the basics to help you and provide information and satisfaction. Not to mention great used ca More

by BSICONOLFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John (service), Kyle (parts/service)
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Nov 13, 2025 -

Lombard Ford responded

Our team appreciates your kind words. Thank you for putting your trust in us! Have a great day> Rob Lombard President Lombard Ford Inc.

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