Long McArthur Inc

from the first phone call to driving off the lot everyone went out of their way to make sure i was taken care of. very helpful people, and Scott was great! thanks again. went out of their way to make sure i was taken care of. very helpful people, and Scott was great! thanks again. More

Went to purchase a new vehicle, at 6:30 pm. Salesman and managers stayed until 10:45, worked hard to get deal completed & car delivered. managers stayed until 10:45, worked hard to get deal completed & car delivered. More

My husband drove through the used lot at Long McArthur on a Sunday afternoon and found a car that we were interested in. I contacted Monte Brent for more information on it. Due to the snowstorm, we weren't a Sunday afternoon and found a car that we were interested in. I contacted Monte Brent for more information on it. Due to the snowstorm, we weren't able to connect right away, but Monte kept in constant contact with me about the car. When we were finally able to drive it, Monte already had the car waiting for us at our appointment time. We loved the car right away, but wanted to see what else the dealership had in our price range. Monte was happy to show us the selection, but it was clear that the car we drove was the one for us. Monte was not a stereotypical car salesman, which was a nice change. He spoke to us as normal people, and he did a fine job at getting us the best deal, all around. We had been leery about going to Long McArthur in the past because we felt that they would be difficult to deal with, but that was not our experience at all. Thanks, guys! More

We have bought our last four vehicles from Scott at Long McArthur, and we won't go anywhere else for our vehicle purchases! We've only ever had incredible service and are thrilled to refer other people to McArthur, and we won't go anywhere else for our vehicle purchases! We've only ever had incredible service and are thrilled to refer other people to this dealership. More

We had been trying to make a deal with another dealership for a car on their lot, but had been unsuccessful. We asked Scott to try to dealer trade but he was also unsuccessful. A new vehicle was delivered to for a car on their lot, but had been unsuccessful. We asked Scott to try to dealer trade but he was also unsuccessful. A new vehicle was delivered to this dealership that was exactly what we had been trying to buy, only a year newer. Scott promptly worked out an amazing deal for us and we purchased the vehicle that day. Scott and other members of the dealership were direct, open, and honest in preparing the deal. There was no sitting around waiting while some other part of the organization stalled to break down buyer confidence, no outrageous counteroffers, no hidden fees, which is what we had encountered at the other dealership. We ended up buying a 2014 for well below what the other dealership tried to gouge us for on a 2013. We are very pleased with the experience of purchasing our new Mustang. More

I have been doing business with Ben and LongMcarthur for over 10 years. I have always been treated fair and Ben has always been very professional and easy to deal with. Thank You Again. over 10 years. I have always been treated fair and Ben has always been very professional and easy to deal with. Thank You Again. More

Austin Ward is a great salesperson to work with. This is our 4th vehicle that we have made deals on thru him. Would highly recommend him as your sales person. As far as the finance officer goes, Lee Davis i our 4th vehicle that we have made deals on thru him. Would highly recommend him as your sales person. As far as the finance officer goes, Lee Davis is terrific to work with. He works to get you in and out quickly with the financial process. Kevin Saunders is also great to work with as the General Sales Manager. We would recommend any of these people. More

Although I already knew what I wanted when I came in and knew what price I wanted to pay, it was just a matter of being treated respectfully, as an equal, and with the warmness one would expect when making knew what price I wanted to pay, it was just a matter of being treated respectfully, as an equal, and with the warmness one would expect when making a $24,000 purchase. Steve showed me all of that. He was welcoming, courteous, helpful, and always available with reliable information on my car of choice. (He may have even saved my life after warning me of a tractor-trailer that had indiscriminately cut me off. But at least I got to see how well the brakes worked) I felt no pressure to buy and we came to a reasonable price with my trade in. I would definitely recommend him and Long McArthur to anyone. More

I went there looking for a Fusion. I had a very specific price range, mileage and color I was looking for and they had it. I walked in and the receptionist was very nice. When Austin was asking me what I wa price range, mileage and color I was looking for and they had it. I walked in and the receptionist was very nice. When Austin was asking me what I was looking for he smiled and said they had one in stock. We walked out and it was perfect, everything I wanted. We took it for a test drive and I fell in love. He let me take it home for the night to see if my kids and husband liked it and if it would fit in our garage. When it met both those demands I knew I had to have it. The next day my husband and I brought the car back and I told my husband I didn't want to leave with out it. We told Austin what we thought it was worth and what we were comfortable paying for it. He did everything in his power to make sure that I went home with that car and he succeeded. I traded in my old car and wanted the tag off the front, he even went out there with needle nose pliers to get it off. He was great and I will recommend going to Long Mac to anyone! More

I needed to lower my payment, but still owed a lot on my trade in, with not the best credit. Darin Lee went that extra mile to find a lender that would work with me, and get me what I needed. He was very trade in, with not the best credit. Darin Lee went that extra mile to find a lender that would work with me, and get me what I needed. He was very courteous and very prompt in answering my questions and informing me of what was going on. If you are looking for someone to sell you a vehicle, Darin Lee is your best bet!!!!!!!! More