Ben Ashmore

Everything was flawless and smooth from the very beginning of the process of buying the car. Excellent customer service and friendly knowledgeable staff!!! beginning of the process of buying the car. Excellent customer service and friendly knowledgeable staff!!! More

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We enjoyed our experience at Long McArthur so much and Adam was a pleasure to work with! Adam was a pleasure to work with! More

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I had a great experience purchasing my truck and they have taken really good care of me since in service. Mike Mull has done an amazing job and I would recommend him to anyone. have taken really good care of me since in service. Mike Mull has done an amazing job and I would recommend him to anyone. More

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**I traveled from Virginia to Kansas and retrieve a Maverick truck ordered 15 months ago and I WOULD DO IT AGIAN with Bill at Long McArthur, Ford. ** I can not speak about all Ford dealerships as th Maverick truck ordered 15 months ago and I WOULD DO IT AGIAN with Bill at Long McArthur, Ford. ** I can not speak about all Ford dealerships as this is the first time owning a Ford but this is the BEST dealership I have had the pleasure to experience. My first sales agent has since moved on and I was reassigned to William Rogge (Bill). Bill was very easy to work with and worked with me as a customer by keeping me informed of my truck order status and answering my many questions. Long McArthur, Ford (LMF), knows the process. When I first ordered my maverick I had an email within hours from Ford confirming the order. Watching, Tim Bartz (Ford Video Guy), of LMF was instrumental in understanding and ensured great communication and transparency about the ordering process. Tim’s videos over the last year set high expectations of meeting this team and both Bill and Tim help set a friendly atmosphere. It is hard to explain but it was more like they walked with me through this process and I never felt rushed or attacked or an inconvenience. Bill, always went the extra mile to help out. If you find yourself frustrated with the ordering process or with your dealers, I do highly RECOMMEND Bill from Long MacArthur, Ford. More

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Lonnie Smith was a professional that efficiently helped me through the buying process. He went the extra mile to ensure all my tech questions were answered. Ben Ashmore was efficient/helpful and not to me through the buying process. He went the extra mile to ensure all my tech questions were answered. Ben Ashmore was efficient/helpful and not too pushy as often occurs back in the finance depts. of car dealers. He did an excellent job of answering all my questions. More

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I'd like to talk about how nice, clean, and organized the dealership was. The restrooms were just as clean as the rest of the building. The vehicles were well organized in the lot, it made it easy to compa dealership was. The restrooms were just as clean as the rest of the building. The vehicles were well organized in the lot, it made it easy to compare vehicles and accessories. The test drive was great with no pressure or time limit. Jeff Hamilton did a great job answering our questions. It was worth driving from Manhattan KS to Salina KS to get the truck that we wanted. More

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Made buying a truck from out of state easy best experience ever with long MacArthur experience ever with long MacArthur More

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First time buying from Long McArthur Ford. .. And I have been to several dealerships and this was by far the BEST! Treated me with respect and as a valued customer! No preasure, and friendly st .. And I have been to several dealerships and this was by far the BEST! Treated me with respect and as a valued customer! No preasure, and friendly staff! The whole process from ordering, to finance, to delivery was the TOPS in my book! AND, with Tim Bartz (Ford video guy) on Facebook to ask questions and getting answers was the icing on top of the cake! If you have not checked him out I would suggest to check him out...... Very informative if your in the market for a new vehicle! Keep up the good work Long McArthur Ford. GLAD you was there for me! More

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The customer service and communication that Marcus provided was upper echelon. He listened to my needs and when the vehicle I was looking at became unavailable, he suggested another that was not on provided was upper echelon. He listened to my needs and when the vehicle I was looking at became unavailable, he suggested another that was not on my radar. It hit all the checkmarks. I drove away shortly after very happy in a new-to-me vehicle. I will definitely work with him again when its time for another purchase. More

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Visit Long McArthur for all your car needs! I had been looking for my dream car for quite some time and finally came across Long McArthur! They have an amazing online system but I decided to vi I had been looking for my dream car for quite some time and finally came across Long McArthur! They have an amazing online system but I decided to visit in person to test drive the car. There I met with Lonnie Smith, by far the best sales consultant I have worked with! He was super understanding of what I wanted and was very patient. He was not forceful what so ever! Long story short, I ended up getting my car at Long McArthur and could not be happier with the customer service and car! More

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