Long Subaru

Highly Recommended We were greeted immediately upon arrival then introduced to Scott. We expressed that we wanted off the lot, no particular color, no bells and whistles We were greeted immediately upon arrival then introduced to Scott. We expressed that we wanted off the lot, no particular color, no bells and whistles in the model that we were interested in and Scott indeed heard us. We felt it was the easiest, quickest and most efficient purchase of a car that we have ever had. Courteous, professional, personable all around among all of the staff in the departments that we dealt with. I do not remember the service and financial staff names. Thank you for a great experience. Joe & Linda Trolio More

Excellent Experience Both my husband and I had an extremely pleasant experience shopping for and buying my new Outback. When the one I had found online was no longer avail Both my husband and I had an extremely pleasant experience shopping for and buying my new Outback. When the one I had found online was no longer available, Dan found us another one that I ended up liking even more. Ray was honest with us and to the point with all of the financing which we both greatly appreciated. Overall we both felt like our business was valued and that we were respected customers. More

Great Experience All Around A good friend of mine recommended this dealership and she was absolutely right- best car purchasing experience my husband and myself. We were greeted A good friend of mine recommended this dealership and she was absolutely right- best car purchasing experience my husband and myself. We were greeted by Lisa as soon as we walked in the door and honestly when the car purchasing was done I felt like we were dealing with a friend. She was very attentive on explaining everything about the Crosstrek and extremely knowledgeable. Everyone in the dealership is very professional and friendly. The facility is clean and has a very comfortable waiting area. I would highly recommend going to this dealership and I love my car ! More

Friendly As soon as you walk into the building you feel comfortable. All the staff smiles and it feels like they care. I had the pleasure of having Lisa as my As soon as you walk into the building you feel comfortable. All the staff smiles and it feels like they care. I had the pleasure of having Lisa as my salesperson. She gave me her entire attention. No texting, no phone calls, no chatting with other people. She was knowledgeable about my forester and was able to share some first hand experiences. She was not pushy nor had the attitude that today was the only day that vehicle was available. I am impressed by Long’s willingness to hire a woman. We need to demonstrate to our youth that women and men have an equal opportunity to all walks of life. How can a young woman know that she could be a salesperson, car mechanic or a young man know he could be a receptionist. More

Always Satisfied This is the second Subaru that my husband and I have bought from Long Subaru. We never felt any pressure when we walked in to purchase or first Subar This is the second Subaru that my husband and I have bought from Long Subaru. We never felt any pressure when we walked in to purchase or first Subaru. We always use the service department with no regrets also. When it was time to purchase our second one I walked in to the sales area and was immediately greeted by Daniel Angelone. He asked if there was anything he could help me with. I told him what I was looking for and he delivered. We are very happy and pleased with the service and attention we got from Daniel Angelone. Yes I would definitely recommend Daniel Angelone and Long Subaru for both sales and service. When we sat down with Ray Brein to sign our papers he explained everything down to the last detail. If he felt we did not need something he told us. Not many Finance people will do that! Thank you Long Subaru for staying true to the no haggle and no pressure that you are known for. Now if you would only sell Subaru pick up trucks. More

Bought a new 2018 Subaru Forester Met with Scott Brill and Steve Geer on my first visit. I had been e-mailing and asking for prices on different models over a long period of time... tr Met with Scott Brill and Steve Geer on my first visit. I had been e-mailing and asking for prices on different models over a long period of time... trying to decide when I was ready to buy a new vehicle. They were always helpful and patient. When I finally "took the plunge" and came in with my son to meet with them, it was like we were old friends! They were easy to talk to and very accommodating. As a woman & a senior citizen, I was expecting high pressure tactics....Not with these two! They were great. Since my husband had been ill for sometime and not up to a long visit, I brought him back the next day. Once again, they were kind and helpful to both of us. And again...NO pressure. We decided to buy that day! They even came over 25 miles from Webster to my home and back, because my husband was unable to drive are other car back at the time. What service! I feel like I need to go back from time to time just to say hello. More

Best car buying experience ever. We met with Lisa Courchaine and she was very professional and patient. After we explained what we were looking for she recommended that we test drive We met with Lisa Courchaine and she was very professional and patient. After we explained what we were looking for she recommended that we test drive the Forrester and the Crosstrek. Because the Forrester has more back seat legroom we decided to buy that. Lisa was able to get us a price that we felt was fair and we are very happy with our purchase. They even have free GoldFish!!! More

Great Salesman, fair deal On our first visit we met salesman Matt Orr. He showed us two cars and was patient and informed about our needs. We then postponed a purchase for seve On our first visit we met salesman Matt Orr. He showed us two cars and was patient and informed about our needs. We then postponed a purchase for several months (our old car was still working fine). Matt touched bases with us from time to time but without any pressure. When we finally decided to buy, he showed us two more cars, without complaint. When we decided what to buy, he took care of the details as painlessly as possible. Long Subaru was ok. They offered us a fair price, and we did little dickering. More

Sales agent went above and beyond The sales representative - Lisa Courchaine - went out of her way to accommodate me and my erratic schedule. This is my second new Subaru from Long Su The sales representative - Lisa Courchaine - went out of her way to accommodate me and my erratic schedule. This is my second new Subaru from Long Subaru and from the initial sale with Lisa to picking up the vehicle she could not have been more helpful. I would like to also give kudos to the Service Department who I dealt with on my previous Subaru. They kept my vehicle running smoothly until I traded in for one with more safety features. More

Awsome No pressure .nice people . Do everything they can to make customer's happy. Took the time to explain everything and answers all questions Easy to ge No pressure .nice people . Do everything they can to make customer's happy. Took the time to explain everything and answers all questions Easy to get a hold of. More