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Long Subaru - Service Center

Webster, MA

4.8
109 Reviews

109 Reviews of Long Subaru - Service Center

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February 26, 2025

Very pleasant, quick and easy. John was very thorough and even called me when the car was ready More

by DAEPLITE
Recommend Dealer
Yes
Employees Worked With
John upham
February 26, 2025

Service department staff was courteous and knowledgeable. They listened to what we had to say about the problem we had. More

by LINDAMBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Very kind staff there that day-they kept me informed through the whole process of the service. More

by JOANNEAGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

efficient and professional customer relations; john is always very courteous and helpful. everything was explained nicely More

by MFONTCATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john in service
February 22, 2025

Long Subarus customer service reps are Top Notch. Friendly, Informative & Professional. It’s always a pleasure. More

by WENDYLYNNFROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Customer Service Reps
February 22, 2025

Always straight forward and honest. Mike never tries to get me to do repairs or do something that may not be affordable at the time. More

by MGBLODGETT
Recommend Dealer
Yes
Employees Worked With
Mike Melendez
February 19, 2025

We enjoy the ability to get right in for oil changes and helpful staff. The ability to have a loaner car if it’s going to take awhile is great. My husband has been a Subaru car person for years. I have alwa More

by DANCESENSATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

I appreciated that my husband was kept abreast of the repairs needed and he was offered a loner car for the rest of the day since he thought he was waiting for just an oil change to be completed. . Bei More

by HAMLETSHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not aware of which employee my husband dealt with.
February 15, 2025

They are super friendly and very knowledgeable, I would highly recommend them. Service waiting area is very clean and comfortable. More

by DJEZIERSKI0198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Costa
June 26, 2024

Love my 2022 Crosstrek Subaru! It took me quite some time to get used to all the features but love it! More

by ginnyclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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