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Longo Toyota

El Monte, CA

Overview
Employees
Reviews
Vehicles
4.8
5,568 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,568 reviews

April 29, 2026

Wonderful customer service and great quality service and time. Everything was straight forward and full transparency of what was worked on and health of the car. Pick up and delivery was simple and smooth. More

by Kttvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Longo Toyota responded

We’re glad to hear you experienced clear communication, transparency, and quality service throughout your visit. Making the process smooth, from start to finish, including pick-up and delivery, is exactly what we strive for. Team Longo

April 28, 2026

Anthony Torres and the technician who serviced my car were a complete disappointment and terrible. More

by Crystalvanessakim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Longo Toyota responded

Thank you for sharing your visit online and allowing us to review, research and respond. Due to the anominity of your screen name, we're unable to successful research what may have transpired. Because we're a dealership that cares, our service manager, Jesus Chacara would like the oppotunity to speak with you directly. He can be reached @ D: 626.567.0508 or E: jesus.chacara@longotoyota.com.

April 27, 2026

I was very satisfied with the Longo Toyota service technician and including shuttle service and both drivers who all made my experience in having my vehicle serviced a very assured and pleasant one. More

by jlrauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre and Axel, shuttle drivers
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Apr 27, 2026 -

Longo Toyota responded

We truly appreciate your recognition of our service technician team, as well as the shuttle service and drivers who helped make your visit smooth and comfortable. Providing that level of care and convenience is exactly what we aim for. Thank you for choosing Longo Toyota

April 27, 2026

Whats great service Zack provide us he went above and beyond our expections. Thx Zach More

by Jefflodavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Longo Toyota responded

We're honored to serve you and your auto care needs. Make it a great day and please hurry back - Team Longo Toyota

April 27, 2026

I won't use anyone else except Fred Williams at Longo Toyota to buy my cars from. I've personally purchased two cars from Fred. And I've taken a half dozen friends to Fred to buy their Toyotas. And to More

by organizedmike
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Longo Toyota responded

Thank you for your incredible loyalty and for sharing such a meaningful review! It truly means a lot to know you’ve trusted us not only for your own purchases, but also for your friends, family, and clients. We’re especially grateful for your kind words about Fred. Building that level of trust and care, especially when helping those close to you, is exactly what we strive for, and we’re proud to have him on our team. Longo Toyota

April 26, 2026

Sent Dalina a text at 2pm letting her know I was interested in the car. I drove all the way from Anaheim to buy it and was told she would hold the vehicle for me. Texted her again at 3pm to let he More

by kingsfan626
Purchase Time
Recommend Dealer
No
Employees Worked With
Dalina
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Apr 29, 2026 -

Longo Toyota responded

We’re sorry to hear that your experience left you feeling disappointed. We understand how important it is to receive clear communication and attentive service when inquiring about a vehicle. In this case, our sales consultant Dalina had shared that the specific pre-owned vehicle you were interested in was already in a pending deal with another customer at the time of your inquiry. Because our inventory can change quickly, similar situations can sometimes occur during active sales discussions. That said, we always aim for every guest to feel respected, informed, and supported throughout their visit and communication with us. Your comments have been shared with our team so we can continue improving how we communicate availability and options moving forward. Team Longo

Apr 29, 2026 -

kingsfan626 responded

You guys are lying because I was already at the Durfee/Garvey exit when she called me to inform me that the vehicle was no longer available even though she told me she would save the car for me 30 minutes earlier. Let me know if you want me to release the texts?

April 26, 2026

We got the car that we wanted at a fair price and it was delivered in a timely fashion More

by Janetdobkin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Longo Toyota responded

We’re so glad to hear you got the car you wanted at a fair price and that everything was delivered in a timely manner. That’s exactly the kind of experience we aim to provide. Enjoy what you drive - Team Longo

April 26, 2026

The whole experience was stress free! Isaac was patient and answered all the questions we had. Everything was explained well and there was no hidden fees or pressure to purchase any add o More

by H.janet36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Longo Toyota responded

Thank you for sharing your experience! We’re so happy to hear everything was stress-free and transparent from start to finish, that’s exactly what we strive for. A big thank you for recognizing Isaac. It’s great to know his patience and clear communication made such a positive impact and helped you feel confident throughout the process. Team Longo

April 25, 2026

Service tech Alex provided great customer service! He helped speed up the process for me to get my car back. I highly recommend Longo Toyota More

by dinorahserna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Longo Toyota responded

Thank you for your kind feedback! We’re so glad to hear that Alex provided great customer service and helped get you back on the road quickly. Longo Toyota

April 25, 2026

I have been coming to longo toyota for the last 6 years. Just purchased my 3rd car from here. Was looking to trade in my vehicle and Carlos who helped get my car appraised led me to my sales rep, Rosy Gomez More

by Josh E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosy Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosy Gomez
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Apr 27, 2026 -

Longo Toyota responded

Thank you for your continued loyalty over the past 6 years, we’re truly honored to have earned your trust for your third vehicle purchase with us! We’re so glad to hear that Carlos helped get the process started smoothly and that Rosy provided such a helpful, efficient, and thoughtful experience. It’s great to know she made everything seamless—from answering your questions to making sure you were fully set up in your new truck. Your 10/10 recommendation means a lot to all of us at Longo Toyota.

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