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Longo Toyota
El Monte, CA
5,081 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,081 reviews
April 05, 2023
Staff are friendly and polite, good manner especially Jorge Haro and the person in charge of paperwork is also nice Jorge Haro and the person in charge of paperwork is also nice More
by Angel
Employees Worked With
April 04, 2023
Eric Ching is an excellent service advisor. He is efficient and very helpful, he meet all my needs. Highly Recommended He is efficient and very helpful, he meet all my needs. Highly Recommended More
by Brian H
Employees Worked With
April 04, 2023
I've purchased three vehicles from Longo and each experience has been better than the last. Jose made the latest process particularly pleasant as he guided me to a better vehicle choice than I'd init experience has been better than the last. Jose made the latest process particularly pleasant as he guided me to a better vehicle choice than I'd initially considered. More
by aohnsman
Employees Worked With
April 03, 2023
Longo Toyota goes the extra mile to certify their used car stock so I had peace of mind in purchasing our used car. Fred helped us in selecting the best car available for our needs and budget. car stock so I had peace of mind in purchasing our used car. Fred helped us in selecting the best car available for our needs and budget. More
by jennshang
Employees Worked With
April 03, 2023
Years ago, I bought my first new car at Longo Toyota in El Monte, California, and had a great buying experience. I then tried other dealerships that were closer to the cities where I’ve lived over the year El Monte, California, and had a great buying experience. I then tried other dealerships that were closer to the cities where I’ve lived over the years, but the experiences that I had were very bad in comparison. Before buying my new 2023 RAV4 Prime XSE, I contacted other dealerships in my area, but I did not feel comfortable with their old-fashioned and misleading selling techniques. So, this is the third new car that I’ve purchased from Longo Toyota, and even if I have to travel a relatively longer distance from the city where I live to buy a new car from Longo, I know that it’s worth the effort. When I contacted Longo Toyota, I was put in touch with Ken Tang, one of Longo’s new car sales representatives. He was very transparent about everything from the beginning; he answered all my questions and addressed my concerns, both over the phone and by email. I got the car that I wanted without having to pay the “market adjustment” that some of the other dealerships were charging, or having to haggle over ridiculously overpriced dealer installed options. More
by R@v4
Employees Worked With
March 31, 2023
Great customer service, Lizzet Vega is wonderful vey helpful and she makes the process of buying a car very smooth. She answered all my questions and I would go back to her for my next new car. Hey long helpful and she makes the process of buying a car very smooth. She answered all my questions and I would go back to her for my next new car. Hey longo Toyota you have very good sales rep. More
by jose heredia
Employees Worked With
March 30, 2023
Great dealer, customer service, price, convenient, no markup, great selections, no hassle, not agrressive and etc markup, great selections, no hassle, not agrressive and etc More
by Johnson2000
Employees Worked With
March 27, 2023
Jimmy you’re amazing! I felt I was amongst family, he took the time to answer all my questions and concerns. Thank you Jimmy!! I will definitely be referring f I felt I was amongst family, he took the time to answer all my questions and concerns. Thank you Jimmy!! I will definitely be referring friends and family. More
by claudia.a.palos
