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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

January 05, 2023

The reason we continue to travel 28 miles for service at Longo Toyota is Biagio Galiota. His customer service is excellent and we appreciate his assistance. Thank you Biagio. More

by Preciado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Longo Toyota responded

We'll make sure Biagio receives a copy of this posting, it's certainly going to make his day - Team Longo

Jan 05, 2023 -

Preciado responded

Thank you!!

January 05, 2023

Great service, with a great turnaround. Feel comfortable leaving my car . Try also have a Starbucks when i can do my work . More

by Joserenteriajr
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Longo Toyota responded

Thank you for the 5-star review and Happy New Year from Longo Toyota

January 05, 2023

Limpio rapido amable el servicio todo bien el personal muy atento económico y volvere despues More

by Lidia romero
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Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Longo Toyota responded

Gracias por la confianza depositada en Longo Toyota

January 03, 2023

Very Prompt and friendly service. Highly recommended. Responsible service agent. Very Good Toyota service dealer. More

by David
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Agustin
Jan 03, 2023 -

Longo Toyota responded

Thanks David for the 5-star Rating on DealerRater and the trust you have in our company (Longo Toyota) and team (Agustin). Happy New Year and hurry back

January 03, 2023

Fred was polite and helpful, He was so patient explaining every details, his the kind of person who you can really trust when buying a second hand car. Thanks for all the help. God bless you more! More

by Carol_ mrromero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Longo Toyota responded

Thank you Ms. Romero for sharing your visit to Longo Toyota on DealerRater. We're so delighted to read of the caring attention provided by Fred Williams. Enjoy what you drive and Happy New Year - Team Longo

January 03, 2023

Very good experience, profesional service, On time and honest I decently red fern my relatives More

by srmendoza123
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ken Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Longo Toyota responded

Happy New Year and CONGRATULATIONS on your brand new Toyota from Longo Toyota. What a great way to start a new year. Enjoy what you drive and welcome to the Longo Family

January 02, 2023

Salesman Jimmy was very nice, patient and explained everything in detail and made my purchase a smooth transaction thanks again for being super nice to me More

by Danielle Rios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Longo Toyota responded

Congratulations Ms. Rios on your recent purchase from Longo Toyota. We're honored to have been chosen to handle your auto care needs. Make it a great day and Happy New Year

January 01, 2023

Convenient location right off the 10 freeway. You can also schedule service appointments online which is great. Fast service with tracking alerts to inform you when your vehicle is ready. More

by RatingFromMySuperOldSmartphone
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jessica Aveles
Jan 03, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - we wish you a Happy New Year and hurry back

December 30, 2022

Great service overall. Donovan was very professional. Kept me up to date with everything that was going on. The discount was the icing on the cale. More

by Carmen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Donovan Toledo
Dec 30, 2022 -

Longo Toyota responded

We're delighted to read of the caring attention provided by the Team @ Longo Toyota. From all of us @Longo - Happy New Year

December 30, 2022

It took you guys more the 4 hours to get an oil change on my cat More

by Maria_soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laurence Ruiz
Jan 03, 2023 -

Longo Toyota responded

Our Service Management team is always taking the necessary measures, to ensure delays such as yours are carefully examined so we can improve our business practices and our overall guest’s experiences. Thank you for sharing your viewpoint on Dealer Rater and helping us be a better ran company today, than we were yesterday. Happy New Year

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