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Longo Toyota

El Monte, CA

4.8
5,143 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,143 reviews

December 23, 2022

First time purchasing a car online and over the phone. Pleasure working with Michael Kim. Very helpful, quick, efficient and simple. Wish there were more cars to select from but .. I guess things are d More

by pinkcarnations000
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kim
Dec 23, 2022 -

Longo Toyota responded

Congratulations from all of us @ Longo Toyota. Yes so many different manufacture including Toyota | Lexus are experiencing still the chip shortage. However, rest assure Toyota will be orchestrating a send out to the guest who only received one key once they (Toyota the Manuf) is able. Happy Holidays

Dec 23, 2022 -

pinkcarnations000 responded

Great! Looking forward to another purchase soon.

Dec 23, 2022 -

Longo Toyota responded

We're honored to serve you and please enjoy what you drive - Team Longo

December 23, 2022

Anthony provided excellent customer service. Longo is excellent. I travel from Fontana to El Monte because of the great service I receive from Longo! More

by Lindareed6291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Longo Toyota responded

We know you've passed quite a few dealers on the way into Longo Toyota from Fontana and we're so honored to have been chosen to handle your auto care needs. Happy Holidays and Hurry back

December 23, 2022

Longo Toyota, thank you guys , I had a such nice service . I am really happy for my service. More

by sarankhuu71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Longo Toyota responded

Thank you for the kind posting - Team Longo

Dec 23, 2022 -

sarankhuu71 responded

👍

December 22, 2022

Exceptional service from check in with Albert to free coffee meeting and drive with lead mechanic and excellent customer service with shuttle service I will highly recommend Longo Toyota to everyone! More

by Ntappers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Mariscal
Dec 22, 2022 -

Longo Toyota responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

December 22, 2022

Eric is very friendly ASM. I was there for my 1st Toyota care on my Rav 4.I am very happy with his service. More

by Simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Longo Toyota responded

We're honored to have been chosen to handle your auto care needs. Please have the Merriest of Holidays and hurry back - Team Longo

December 21, 2022

It was a pleasure dealing with Michael Kim and team at Longo Toyota. I can’t imagine a better buying experience can be had anywhere else. They take what could be a complex, frustrating transaction and mak More

by yimmystreet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kary Loefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Adnan
Dec 21, 2022 -

Longo Toyota responded

Welcome to the Longo Toyota Family and CONGRATULATIONS on your purchase. Thank you for coming to Longo for your auto care needs and being the most important part of our business. Happy Holidays

Dec 21, 2022 -

yimmystreet responded

You’re welcome

December 18, 2022

Fred was very helpful throughout the car buying process. He was friendly and not pushy which we really appreciated. More

by Patrick Naffah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Longo Toyota responded

Thank you for the kind posting about your Sls experience @ Longo Toyota | Fred Williams - Happy Holidays

December 18, 2022

Quick, efficient and understanding, this dealership knows what to do and how to do it. Their pricing is competitive for a lot of the services they offer. More

by mathewjacobs1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

December 17, 2022

I recommend this dealer to buy a new car without markup price or hidden fee. More

by Hieu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Longo Toyota responded

Thank you for your trust you have in our dealers (Longo Toyota)

December 16, 2022

I highly recommend Juan. He went above and beyond with his costumer service. Very knowledgeable, patient, and charming. Best guy out there! More

by beltranpez88
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Longo Toyota responded

Thank you for being the most important part of our business and please enjoy what you drive- Team Longo Toyota

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