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Longo Toyota

El Monte, CA

4.8
5,145 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,145 reviews

November 08, 2022

The service is good Alex help me professional way too buy my car im happy More

by vardansaakyan1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Liukimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Longo Toyota responded

Thank you for entrusting Alex | Longo Toyota with your auto needs. We're honored to serve you and want to say * Congratulations on your purchase. Have a wonderful day - Team Longo

Nov 08, 2022 -

vardansaakyan1970 responded

Thank you i

November 07, 2022

Mr. Maldonado was amazing, friendly, helpful and zero pressure.. I highly recommend Mr. Maldonado and this dealereship Y had an awesome experience. More

by AVJUAN67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Longo Toyota responded

Thank you for your 5 STAR Review on DealerRater. We're delighted to read of the caring attention provided by Juan and the team. Enjoy what you drive - Team Longo

November 06, 2022

Michael Kim at Longo Toyota helped me purchase my new 2023 Toyota 4Runner Off Road Premium in Lunar Rock. He was very informative and professional. Knew exactly what I wanted and delivered. Waited approx More

by Raymond Encinas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Longo Toyota responded

What a great way to start our week. Thank you for entrusting Michael and the team with your auto needs. Enjoy your 4Runner it is a great vehicle. Please spread the word about Michael | he can never have enough business.

November 05, 2022

Best service,explain clear, understanding, he will recommend which can do or not. Best attitude More

by fujiho8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Longo Toyota responded

THANK YOU * For entrusting Longo Toyota with your auto care needs. We're here for you if you have any questions - Team Longo

November 03, 2022

Very friendly and helpful. Straight to the point so we felt that time was well spent at the dealership. Positive attitude and very genuine. Highly recommend for car orders or p More

by cw123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martha Iniguez
Nov 03, 2022 -

Longo Toyota responded

THANK YOU for such an awesome review on DealerRater, we're honored to serve you. From all of us at Longo Toyota - Congratulations!

November 03, 2022

I got my service done and the service worker, Edward, who helped me let me know of an awesome deal that includes a discount for being a resident and it saved me hundreds of dollars. If it wasn’t for him taki More

by Des
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Nov 03, 2022 -

Longo Toyota responded

Thank you so much for this wonderful posting about your recent visit to Longo Toyota, we're honored to serve you. Have a great day and hurry back - Team Longo

November 02, 2022

Arina and Longo have earned a customer for life! I wanted an extremely hard to find vehicle, other dealerships were charging as much as $20,000 over MSRP! Longo sold the vehicle to me without any ma More

by Alex_B91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
Nov 03, 2022 -

Longo Toyota responded

THANK YOU * for this wonderful review about your experience with Longo Toyota | Arina. We're delighted to read of the caring attention provided by Arina, that's how we do things here at Longo. We're honored to serve you and welcome to the Longo Family

November 02, 2022

Very very helpful and attentive. Will come back to buy another car or two. Yes More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Longo Toyota responded

Thank you Eric for the shout out on DealerRater. From all of us @ Longo Toyota, we're honored to serve you and please enjoy what you drive. Team Longo

November 01, 2022

I Went over the mileage required to qualify for the complimentary service, but the Service Mgr waived the charges. That's really commendable.I will be forever a loyal customer of Longo Toyota. More

by Carmelocastelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Toledo
Nov 01, 2022 -

Longo Toyota responded

We're honored to serve you and we never want you going anywhere else but Longo Toyota - Have a wonderful rest of your week and hurry back

November 01, 2022

I'm bummed that I didn't have a better experience. I'd placed a deposit for a car, but did not receive regular updates from the sales person who took my money. I expected something better from them. I More

by mattyp123
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nicholas Luu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Longo Toyota responded

We wanted to acknowledge your DealerRater posting and appreciate you sharing your viewpoint. We want to say Congratulations on your purchase from your local Toyota dealer and enjoy what you drive.

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