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Longo Toyota

El Monte, CA

4.8
5,117 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,117 reviews

May 16, 2022

The staff are friendly, helpful, and attentive to the needs of their customers. Their staff works with getting the best deal. More

by mariirasema13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

Thank you for such a kind posting and please know how honored we are to serve you. Make it a great day and enjoy what you drive -Team Longo

May 15, 2022

Great service, reasonable prices. They even have a lounge with a Starbucks with wifi and charging stations. More

by mathewjacobs1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

Thank you for the 5-star review on DealerRater and delighted to read your service stay at Longo Toyota was comfortable. Hurry back

May 15, 2022

Excellent service from greet thru delivery. Our service writer, JJ, kept us updated thruout the repair and delivered our vehicle as he said and with the work we wanted and work he recommended. More

by LoriSoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

Thank you * Thank you * Thank you Ms. Soto for the wonderful review posted on DealerRater. We couldn't agree with you more about JJ, he's certainly one of the many reasons why Longo is Longo. Make it a great day and thank you again, for the smile this review brought us @ Longo

May 15, 2022

Thank you for the expedited service. I appreciate Toyota and my service advisors (Noli Evangelista) help. More

by Syedhasan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

We're certainly honored to serve you and we never want you going anywhere else but Longo Toyota. Hurry back!

May 15, 2022

I bought my 2022 Toyota Corolla SE CVT from Longo Toyota for two reasons: 1, they could get the vehicle I wanted and 2. they didn't add a markup to the MSRP. Also it was pleasant doing business with Shawn C More

by erosx
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

Thank you for the kind posting on DealerRater and please know how honored we are to serve you - Welcome to the Longo Toyota Family

May 15, 2022

Longo Toyota was upfront and honest beginning to end. Dave Canfield was in constant contact with me through the whole order, build and final purchase. Toyota Finance team was also easy to work with and I More

by WT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Canfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Mashayekhi
May 16, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - Congratulations and welcome to the Longo Family - Enjoy what you drive

May 15, 2022

It was a very nice people attending customers thanks a lot, I’m very satisfied. More

by Mentor070114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Liu
May 16, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota and hurry back

May 14, 2022

Really big dealer. Service was great. Really nice waiting area includes a Starbucks. Make your appointments here ! More

by krolon2829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Liu
May 16, 2022 -

Longo Toyota responded

Thank you for the shout out and delighted to read of the caring attention our Svc team @ Longo Toyota provided. Make it a great day

May 14, 2022

Early morning appointment for service had to wait 5hrs 4 completion never received updates from representative More

by s30asato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Ayala
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Longo Toyota responded

We wanted to acknowledge your posting on DealerRater and extend our apologize for your dissatisfaction. Due to the anonymity of DR, we're unable to research your visit thoroughly. Please feel free to contact our Service Manager, Danny Guerrero at: D: 626.602.0547 E: danny.guerrero@longotoyota.com We look forward to hearing back from you

May 14, 2022

Ruden is The BEST! He was very helpful and well spoken in finding me an affordable car! More

by MrArgote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Longo Toyota responded

Thank you for the kind posting and we're honored to serve you - Team Longo

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