Back

Longo Toyota

El Monte, CA

4.8
5,069 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 5,069 reviews

April 17, 2022

This dealership is good, convenient, very clean, friendly and timely. The service is very good. More

by Robert Hong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Longo Toyota responded

We're honored to serve you Mr. Hong and delighted to read of the caring attention provided by Mandi and the Svc team @ Longo Toyota. Make it a great day!

April 17, 2022

This dealer is efficient and very organized. The staff is honest and straight to the price which I really appreciate More

by carolina.osorio76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Abbas
Apr 18, 2022 -

Longo Toyota responded

Thank you for the 5-star DealerRater review and we're honored to serve you - Team Longo

April 16, 2022

Easy to check in, promise time to pickup car on time, great service and staff friendly More

by Henry.hang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Longo Toyota responded

We're honored to serve you - Make it a great day - Team Longo

April 13, 2022

Agustin Jauregui my adviser was simply great. Made my trip worthwhile from Palmdale. Great employee. More

by Ov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui (5 Stars)
Apr 13, 2022 -

Longo Toyota responded

What a great way to end our day @ Longo Toyota, with such an awesome review. We know Ov, you've passed many dealers on the way to Longo from Palmdale and we're honored to serve you. Make it a great day and THANK YOU again, for being the most important part of our business. Team Longo

April 13, 2022

Great Customer Service, I love the dedication to their service to please all of their customers More

by Yvette Najera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donavan
Apr 13, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

April 12, 2022

I feel very satisfied with Mr. Ruben C, he was very kind and he answered my doubts his high skill for customer service helped me obtain my car. Thank you very much, Mr Ruben Carden More

by Alejandra Valdovinos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Alejandra Valdovinos responded

Once again thank you Mr. Ruben Cardenas.

Apr 13, 2022 -

Longo Toyota responded

Good Morning Alejandra and THANK YOU for putting a smile on our faces @ Longo Toyota. This was such a kind posting and we're honored to serve you. Enjoy what you drive - Team Longo

April 12, 2022

Very professional and caring place! We were able to get the support we needed to make a good decision about our purchase! Plus, we got the best possible price anywhere! More

by Nayirinahabedian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Nono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Markarian 5 stars
Apr 13, 2022 -

Longo Toyota responded

We know you have many choices when selecting a brand | dealer and we're honored @ Longo Toyota to have earned your business. Enjoy what you drive and welcome to the Longo Family

April 12, 2022

Toyota of North America let me know I cannot bring ye truck for third party mechanics because they will not cover. However, when I bring the truck to other dealership, they don't want to touch my truck a More

by vvins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Chae
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Longo Toyota responded

We would like to extend our apologize from a dealerships point of view. Because this matter is important to you it does make it important to us. We do have questions for you as well and with that, please feel free to contact our Guest Relations Dept. and ask for Kary Loefler, she's always here to listen. D: 626.580.6057 E: kary.loefler@longotoyota.com If you do get her VM, please leave a detail message along with your preferred method of contact Thank you

April 12, 2022

They have Great service and are quick! Love Longo ! Longo is the best in the business! More

by Jasmine.Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Longo Toyota responded

We're honored to serve you and make sure you hurry back- Team Longo

April 11, 2022

Issac Banos helped me purchase my first car in 2017. Unfortunately my car became a total loss and I had to come back to purchase a new car with Issac. He really heard what I was looking for and helped m More

by Soniazavala05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Longo Toyota responded

We're happy that you're okay after your accident - Cars can be replaced but you cannot. Welcome back Sonia and delighted to know that you not only remembered Longo but also Isaac. He's certainly one of the many reasons why Longo is Longo. Make it a great day and please stay safe - Team Longo

...
181
...