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Longo Toyota

El Monte, CA

4.8
5,135 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,135 reviews

March 23, 2022

Dennis was amazing. Very helpful and honest. I would recommend him to anyone. Also they don’t mark up prices. But please understand because of this selection is limited. More

by LaGirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Longo Toyota responded

Boy did this review ever make us smile @ Longo Toyota. We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo for your auto care needs. Enjoy what you drive - Team Longo

March 23, 2022

Juan Maldonado was very helpful and professional during the purchase of my vehicle, it was a pleasure having Juan as my agent during this purchase I'll strongly recommend him to other who want to visit and More

by varon20111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Longo Toyota responded

We're honored to serve you and delighted to read of the caring attention provided by Juan and the team @ Longo - Make it a great day and welcome to the Longo Family.

March 22, 2022

Had the best service and with Cassey’s help I was able to purchase my dream car! He was very thorough and helpful! More

by gloria.k.g100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Longo Toyota responded

We're honored to serve you and welcome to the Longo Toyota Family

March 22, 2022

The people are great, especially Donovan, but I had an 11: 14 appointment for an oil change. They also changed my cabin filter. I left around 4pm. That's ridiculous. I have to rethink having work d More

by Ginny
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Walton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donovan Toledo
Mar 25, 2022 -

Longo Toyota responded

We wanted to apologize for any inconvenience your service may have been. Because this matter is important to you it makes it even more important to us @ Longo Toyota. Our Service Drive Manager, Danny Guerrero would like to talk with you in detail. At your convenience, please feel free to contact him at: E: danny.guerrero@longotoyota.com D: 626.602.0547 We look forward to hearing back from you

March 22, 2022

Walked in and they were packed someone said they would be right with us. Even though they were busy they didn’t make us feel like just another sale they were all friendly. Had emailed with Juan Del Solar ask More

by Hernandezitati92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and delighted to read of the caring attention provided by Fred Williams and the team @ Longo Toyota. We're honored to serve you and welcome to the Longo Family

March 22, 2022

Mandi Davis is an excellent example of the great people hired by Longo Toyota. They are fast efficient and friendly. More

by tzimmer1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Longo Toyota responded

Thank you for starting our day off with a smile @ Longo Toyota. We're honored to serve you and make sure you hurry back - Team Longo

Mar 22, 2022 -

tzimmer1234 responded

It’s always a pleasure to visit the dealership with Paul Le Blanc, Kevin Holley, Anthony Molina, Rob McGuire, Cassey Casteneda, AAA, Starbucks, Subway, Enterprise, Millie at car pick up, great service, and your millionth car giveaway. We have purchased 8 or 9 cars there and have been very pleased with all of them. Keep up the great work providing excellent service. 👍😎🥇🏆

March 22, 2022

Went there for my first service. It is a little far for me but there are only so many places to have a Toyota Mirai serviced. But the experience was great! Fast welcome, check in, ex More

by stars90004
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Aveles
Mar 22, 2022 -

Longo Toyota responded

Thank you for entrusting the Svc team @ Longo Toyota. We know you have many choices when selecting a servicing dealer and we're honored you've chosen us to handle your car care needs. Hurry back!

March 22, 2022

Fred Garcia was our sales agent and since we where parking he greeted us with a smile. Very knowledgeable and friendly!! Excellent experience he ordered our Toyota Tacoma and it was exactly what we wa More

by Chesterbaby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Longo Toyota responded

Congratulations on your beautiful Toyota Tacoma from Longo Toyota - We know you've been waiting for your truck and we're so happy that Fred took wonderful care of you. Enjoy what you drive

March 21, 2022

I had a very nice time dealing with the Ram Jerry Liu. He was very professional ,kind and explained all the details of the process that I had to go through. I’m very pleased with the services given by him More

by moshivrattan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Liu
Mar 21, 2022 -

Longo Toyota responded

We couldn't agree with you more about Jeff Liu, he's certainly one of the many reasons why Longo is Longo - Thank you again, for being the most important part of our business - Team Longo

March 20, 2022

Charged for a tire rotation that I was told was free. Also 20min wait when nobody was in front of me in line More

by Elendale44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 21, 2022 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater and please know you feedback will only help us be a better ran company - we appreciate you letting us know - Team Longo

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