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Longo Toyota
El Monte, CA
5,131 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,131 reviews
March 12, 2022
Although having a migraine headache, service was not exceptional and checkout very in courteous. Will not go there again exceptional and checkout very in courteous. Will not go there again More
by Annnhall466
Employees Worked With
March 11, 2022
Clean and prompt serving, lots of amenities if you are a waiting for your car. waiting for your car. More
by rjfmeter
March 11, 2022
Ruben from Longo Toyota here in El Monte has been hands-down one of the best car salesman I've ever had! He was very kind and showed a genuine interest in helping me find my dream car. He was very pa hands-down one of the best car salesman I've ever had! He was very kind and showed a genuine interest in helping me find my dream car. He was very patient and not pushy at all. He was extremely respectful and polite. His customer service was definitely a 10/10. He made this experience such a smooth and easy process. I am very grateful to have been helped by him today. I will definitely be recommending friends and family to Ruben and Longo Toyota! More
by Jackie Jasso
Employees Worked With
March 11, 2022
Nice, smart efficient, easy, every good word in the dictionary, will consider doing business again! dictionary, will consider doing business again! More
by angliglobal
Employees Worked With
March 10, 2022
Daniel did a great job taking care of what I needed. The oil change and other services were great. Both of us noticed a bulge on my tires. They replaced 2 tires and match priced them, saving me money. T The oil change and other services were great. Both of us noticed a bulge on my tires. They replaced 2 tires and match priced them, saving me money. They really emphasize safety and care for the vehicle. I did not want my tire to blow on the freeway and they saw that and took care of it. Great service all around. More
by robertwsmiley
Employees Worked With
Daniel Lopez
March 09, 2022
Car was finished, No text telling me it was done, waited 1 1/2 hrs after it was finished 1 1/2 hrs after it was finished More
by mickman1944
Employees Worked With
March 09, 2022
Very dysfunctional and disorganized. ..the after servicing of the vehicle process. Previous times all very good, but this time had unique situation to deal with to pay for service of ..the after servicing of the vehicle process. Previous times all very good, but this time had unique situation to deal with to pay for service of my vehicle, and persons were not up to the task. Apparently there is a new pay system in place (I understand), and then not being able to direct persons (myself) to proper location to pay for service of my vehicle. In all, friendly staff...mechanic and service folks competent and professional. However, not happy with how things ended when trying to locate and pay for vehicle service. Waited in lines at two locations, and I was at the right place the first time, before I was directed elsewhere. So, left with a disappointing experience. More
by REDDAWN
Employees Worked With
staff personnel at vehicle pick-up and payment center
March 09, 2022
Best experience I’ve had purchasing a car. Very patient and super helpful. I’m satisfied with my purchase. Very patient and super helpful. I’m satisfied with my purchase. More
by MarthaV
